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After collecting a visitors email address within a chat conversation, it would be great if the system could send a notification to that visitor when an agent replies, so they know that their conversation is being actioned and are able to follow up themselves.   This would allow for better customer relationships, as at the moment it may seem they have been ignored if an agent were only to reply to the conversation rather than starting an email chain with the visitor. ... Mostrar más

It would benefit our clients to know what search engine their Organic Search visits come from when organizing/evaluating "Sources." This would allow our clients to learn more about those top-of-the funnel, generally interested visitors to their site.   This would benefit our clients in the additional PPC ads we hope to run. We know not all customers use Google, but what investment should we make in Bing Ads, based on the traffic that comes in? This extra fine-tuning of the Organic Search source would be really helpful for that HUGE amount of traffic we don't know too much about. ... Mostrar más

Currently, you can use "Copy to portal" on templates:     but not on folders:     It would be very handy if we had the ability to copy folders to other portals.   Sample use case: my client hadn't purchased the CMS yet so I built their theme on my portal and now need to migrate it over to theirs.  ... Mostrar más

Choosing the option for the senders meeting link in a sequence is great. I would love the same option for automated marketing emails as well. Right now it only allows you to select a specific meeting link through a CTA button. ... Mostrar más

I am trying to sync deals from a Project Tracking SmartSheet we use into HubSpot. I am only seeing the capability to sync Contacts and Companies. I am wondering why this is the case and if there is a workaround without another Marketplace App?  ... Mostrar más

It would be great if possible to create a target audience by location via HubSpot, for social posts, to LinkedIn and Twitter. ... Mostrar más

Blog templates do not allow us to add the Additional Code Snippets to each blog individually, only at the template level which defeats the purpose of the meta tags (title, description, etc).   I need to add meta tags specific to each blog under the HEAD HTML section so they work with my rich pins in pinterest.    For some reason this feature is not inlcuded in the blog pages as they do in regular web pages (cms).    Both are web pages and should be able to have the ability to add additional code snippets, in my opinion. Not sure why they are even different within hubspot. Other CMS allow you to do it the way I am describing. Which helps with search engine optimization.   ... Mostrar más

As per best practices (https://blog.hubspot.com/marketing/guide-to-updating-republishing-blogging-content-ht), we periodically revamp/update old blogs and republish with a new publish date. We use the Hubspot feature that automatically generates a new monthly blog digest to our subscribers for all blogs posted in the previous month; however, any republished blogs don't appear (so I feel it's a missed opportunity to re-communicate).  As per the link above, it's recommended to manually email subscribers with new update; however, I would prefer if there was a field or option we can 'check' when we change the publish date to indicate that we want the revised blog to appear in the digest (vs having to do it manually). Hopefully I'm not the only one that would find this helpful!  ... Mostrar más

When using both the Chat and Leadflows there's an increase chance of bombarding the user with lots of pop-ups.    Also popping up the chat welcome bubble right away can be extremely annoying to users who haven't had a chance to look at the page at all yet.    Please consider adding the following options for chat targeting...        ... Mostrar más