Great minds think alike

Recently Google Ads unrolled a new feature called, lead form ads. You can now let leads fill in your form directly in Google > by clicking on your ad. This is a beta update, but we allready have it 🙂 (whoopwhoop).   I would like to make sure leads filling out the form are being logged in HubSpot CRM. So sales can contact them. Therefor you can fill in a 'webhook url' and a 'key' in the Google Ads form ad. Unfortunatly you can only create a webhook URL for apps within HubSpot or use an API. And that's not usefull for Google Ads, so you cannot track leads in HubSpot and you have to manually download them from Google and then manually upload them. But you will lose all the information about the Ad the lead clicked on, pageview etcetera.    So, hopefully it will be on the agenda soon, so we can have lead form ads in Google AND all the information and tracking in HubSpot.    Read about the new feature here > https://support.google.com/google-ads/answer/9363648?hl=en ...read more

tasks are great tool in hubspot. but unfortunatly you have to give "contact write permissions" to users who should be able to edit their assigned tasks. that makes often no sense in daily business. it should be possible to handle the user permissions more flexible. ...read more

Hi, The File area should give the ability to restrict access to folders based on Users&Team, so that the sales team do not messes with marketing files, and some content can be restricted based on users or team ex: area for investors -> files should not be viewable by any sales trainee working in HubSpot thanks   ...read more

Our sales team is having difficulty with the feature where when a one-to-one email is sent in HubSpot, any attached files will also automatically be added to the Attachments section of the record.  Resulting in   1.) confidential, sensative, or internal client materials becomeing attachements in hubspot 2.) the proliferation of versioned documents appearing as multiple attachements in hubspot 3.) images from email signatures are being tagged as attachments   additionaly, when we manualy remove an attachement in hubspot, that document will re-attach the next time the contaning email thread is replied to.   Is is possible to have an opt out option for this functionality? Either at the user level, meaning a user can opt to have none of their email attachements pushed to the contact, deal, company in hubspot.  Or at the docuement level, meaning when an attachement is being sent an option will apear asking if the document should be attached within hubspot.   Thank you     ...read more

I can set multiples NPS and CSAT surveys and send them to different type of customers in different languages. I need to do it with CES surveys ASAP. Pleeeeeeease! ...read more

I'd love if there was a way in worklows to create a task then only move to the next part once the task was completed. For example having a task that is to call a contact and once you mark it as completed it continues the workflow and sends a follow up email.     ...read more

After connecting Facebook Messenger and messaging a customer 1:1 in the Hubspot Inbox the default setting is a 24hr +1 messaging limitation. Within the facebook policy if you are using a chatbot/human hybrid you are allowed to message a person outside the 24 + 1. We have this setting checked on our Facebook Page but it doesn't seem to translate to Hubspot.   Any insights?     ...read more

Right now the only way to search emails in the conversations inbox in hubspot is using filters like open/closed, basic temporary ranges, and title of the email.   It will be really useful to have the filter option of email adress and/or customer name, it make easier to check spam or search for "lost" customer emails with other email adresses not added in hubspot previously.   Let's do it! ...read more

While multiple images are allowed for Twitter and Facebook, only one is allowed for Instagram. All other social media scheduling platforms allow for multiple, can we get that capability in HubSpot as well? ...read more