Great minds think alike

I would like to be able to create a Workflow that basically says "If the contact is in Country X, Y or Z in Africa, then assign them to territory A. If they're located anywhere else in Africa, assign them to territory B." Right now I have to filter every possible country in Africa in order to know if they're on the continent or not. ...read more

In sales you need to see the progress of an account through the pipeline.  You also need to fill the top of the funnel with appointments! I am asking for the ability to tag or name types of appointments so we can see if the reps are putting the right activity into the funnel on a daily/weekly basis.  As an example, in my organization, they need to run 7 discovery appointments each week.  From those appts, they will get 3.5 demo's the next week, and have 1 pricing/closing meeting. The problem with Hub Spot reporting is I get a report that says total meetings, as an example: 11 meetings.  I have to drill into each rep to look at what activity that is to see how many were first time/discovery meetings.     Please add the ability to tag or indicate the type of meeting.   Any sales organization needs to measure first time meetings, if not then they are not looking at growing!  Please add this ability!   ...read more

Currently you can only choose one country as target market in the keyword tool. For businesses that operate in multiple countries "Hubspot" is useless for SEO.   ...read more

SEO Keyword Optimizer should be more semantic. Google Search is becoming more semantic but Hubspot's SEO optimizer is not. For example, I added "Demand Sensing" in the keyword tool, while I typed "Sensing Demand" in my blog. The Hubspot SEO optimizer will tell me that I don't have any matching keywords in the blog post, while the two words are recognized by Google as similar meanings. It would be great if Hubspot's SEO optimizer can be smart enough to recognize the same meanings of different keywords. ...read more

So I've come across an issue with composing a Message to Multiple locations with Facebook. You can see your other locations but it will not allow you to rename the location since it pulls information from Facebook. You also can't rename the locations due to the parent location has to be the same name. I've provided screen shots of the issue.  FB Screen Shot HubSpot Screen shot ...read more

                    *CRM users have to click through this prompt every time they launch a Sequence (painful and the lost time/productivity becomes pretty staggering for regular Sequence users).  *There's no value to the user after they've seen this prompt just a few times (users get your simple point after being told just once or twice). You're only slowing down and impeding the effectiveness of your users after the first few reminders (i.e., you have a feature that creates negative leverage for the user, which is roughly the oppositie of what any good technology should do). *I recommend giving users the option to turn off this reminder. *Alternatively, after a small number of consecutive instances of a user sending Sequences (e.g., after, say,  launching 3 sequences within a 24 hour period), the prompts should automatically turn off. ...read more

Issue: the currently in Beta feature "Book Meetings on Behalf of Other Users" is only available for users who have a paid Sales seat and not also to those with a paid Service seat.   Solution: roll out this feature for either type of seat because this should not be considered a high level Sales functionality.   This feature has been request for over 5 years now: https://community.hubspot.com/t5/HubSpot-Ideas/Schedule-a-meeting-for-another-hubspot-user-from-contact-record/idi-p/15039/page/8#comments   And now that we finally have a Beta release it appears it will be paywalled behind the Sales seats only! This is infuriating!   I do understand how some features, such as Sequences, are considered high level Sales functionalities. In most cases the communication for Service / Support is very topic tailored and unpredictable. Not something that can be molded in a Sequence.   However, having the ability to plan a meeting with one potential / existing customer is most definetly both Sales and Service inclined. It's not like the Meetings functionality itself is limited to Sales only, so I do not understand why this "extra" (which should've been a default) feature would be!   @MParham I noticed your article from a few weeks ago in the Beta section and playing with this feature got me to post this. Are there any plans to adjust this before a full feature release? ...read more

Would like the option to import a single object list with the option to just add any new records in the list, while kicking out records where email matches an existing record.   We have several family members in our membership who share an email address (specifically minors and spouses) that I wouldn't want their data to be overwritten with another family members information.   Having the matching emails kick out would give us a way to know which members we need to contact to obtain unique emails for.   Thanks in advance!   ...read more

Since there are so many options and steps on data import (and that next button is SO FAR AWAY) it'd be really nice to save some preset options like file from computer, one file, one object, etc. to do frequent, repeating styles of imports.  ...read more