Great minds think alike

Right now, merging a secondary contact into a primary contact might reenroll the primary contact in workflows that have already been completed for the secondary contact.  This does not make sense for workflows that are configured to enroll contacts only once and might result in unwanted behavior such as sending out marketing emails again, possibly months after they were intended to be sent out.   From my perspective, this is a bug, since the whole contact history (including workflow history) is merged and therefore the new contact contains all the information for a workflow to know that the contact should not be reenrolled.   This can result in a negative impact on the brand and an increased number of customer service requests from customers who are confused by emails they received unexpectedly. ...read more

As a previous Eloqua user (not saying I liked Eloqua by any means) I used to have the ability to add or remove modules from an email when building in the email creator. I find it a little annoying that I have to build a template if I need to swap or add/remove a simple module from my email. I feel there should be a master template options that allows you the freedom to add/remove/swap a moule as you please once you've hit the "create email" button.  ...read more

Recently Google Ads unrolled a new feature called, lead form ads. You can now let leads fill in your form directly in Google > by clicking on your ad. This is a beta update, but we allready have it 🙂 (whoopwhoop).   I would like to make sure leads filling out the form are being logged in HubSpot CRM. So sales can contact them. Therefor you can fill in a 'webhook url' and a 'key' in the Google Ads form ad. Unfortunatly you can only create a webhook URL for apps within HubSpot or use an API. And that's not usefull for Google Ads, so you cannot track leads in HubSpot and you have to manually download them from Google and then manually upload them. But you will lose all the information about the Ad the lead clicked on, pageview etcetera.    So, hopefully it will be on the agenda soon, so we can have lead form ads in Google AND all the information and tracking in HubSpot.    Read about the new feature here > https://support.google.com/google-ads/answer/9363648?hl=en ...read more

I was surprised this wasn't already a feature of HubSpot, especially where our databases are filled with our lead's information. I would like HubSpot to add 2FA to their system. Something we can integrate with Google Authenticator would be ideal. It adds an extra layer of security that we would appreciate.  ...read more

Currently the "Team Activity" report on the Sales Dashboard is limited to 20 items in the feed.  It would be nice to be able to make that bigger (user configurable to say, 50 or 100 or unlimited). ...read more

Add a filter for Salesforce campaign member status within a Workflow or List. ...read more

I would love to be able to make folders in Product Library. Who would love that to? ...read more

I'm confident the community would appreciate the ability to edit notes while using the mobile app.  Currently I can only create a new note which creates additional entries not needed.  ...read more

Goal: The ability to report on 'HubSpot Owner' value history.  Suggestion: An export of contact property history or a dashboard that tracks recrod ownership  ...read more