HubSpot Community - HubSpot Ideas - Page 3

fenstermakera · ‎01-24-2017

Basic CRM functionality missing. Need to do a keyword search.

CelinTeo · ‎09-25-2018

The new multi-currency feature is wonderful, however, when importing products via CSV, the 'product price' column maps only to default set company currency. We need the ability to match multiple currency columns from the .csv import to additional currencies set up in the account. e.g. if I have 1000s of products that we sell at different price points around the world (different currencies), I will not be able to import these currencies directly and would need to manually edit them, which will take weeks and potentially a lot of human error to enter these all manually via the web interface.

mitchellkp · ‎06-06-2017

HubSpot automatically compresses images, CTAs - either custom image or the out of the box Hubspot stylings -- do not look crisp, clear and high-res on retina displays. Add support for retina and otherwise address the image quality loss in CTAs.

aletocar · ‎09-24-2018

After hubspot announcement of multi currency support, we updated our product gallery to allow for this. After some tinkering, we were on track to use multiple currencies for our deals. However, now we realize the deal forecast report (on which we rely heavily) does the forecasting based on the deal amount, without taking exchange rates into consideration. This means that if I have a usd deal (ex rate = 1), uyu deal (ex rate = 0.03), it will sum both amounts as absolute values, which means the forecast is all wrong. With the help of the support team we've created a custom report that adds the forecast for each stage, but it is not exactly the same, and we already use some custom reports, which means adding another is not an option.

austinpostler · ‎05-23-2017

A function to view who sent a particular message, was the message opened/viewed, and if the message was responded to. Reporting analytics like this would be very helpful for our company to be able to dissect and dive in to the performace of each message. Having this information available in a list format as well as on the individual contact card would be helpful.

lsirac · ‎01-19-2017

Vaguely related to this: https://community.hubspot.com/t5/HubSpot-Ideas/Contract-value-calculator/idi-p/515 It would be nice to be able to do additions, substractions and multiplications in contact properties & associated workflows.

BeccaMoore · ‎03-19-2018

Currently, if a meeting is booked and the meeting reminder is enabled, the reminder is sent to the contact even if the meeting was cancelled in the user's calendar or rescheduled to a different time. There is no way for a customer to stop or change the meeting reminder, so reminders are being sent out for cancelled meetings or sent with the wrong time for rescheduled meetings. This is confusing to the contact and could cause a lot of trouble with missed meetings if the HubSpot reminder and the meeting itself has a different time set. It would be great if the meeting reminder could be updated when the meeting itself is changed, or if users had more control over the meeting reminder.

Ahough · ‎06-15-2017

GoToWebinar currently offers a 'simulated live' beta feature which allows you to present recordings as webinars. However, HubSpot cannot currently sync these over!

LauraMullis · ‎09-27-2018

At this time, you can only use one picture for all of your HubSpot chat windows. If you take care about chats from different clients it's not possible to change the picture. All customers just see my picture instead of a picture from an employee of the company. This might be confusing the team of our customers as well as the clients of our customer.

Nwclark85 · ‎01-04-2018

Hi We are trialing moving to messages at the moment from an alternative live chat platform. While there are some great advantages of having it all within HS, there are a range of basic functionalities that is not in messages that are in other platforms and this makes it very possible that the other platform will be better suited to us for now. These functionalities are as follows: Inability to transfer chats between users Both manually by the user and after a set time with no response Inability to see who is on the website and where they are and therefore reach out with specific messages. No way to email the chat transcript to someone or save it outside of Hubspot No way of seeing on a company level, who is online and how many chats are going at a particular time. Lack of repoting and measurement How many chats have there been over a set period (both company and individual level) How long have individuals been online? How many hours have the company had someone online? i.e. the coverage A central depository of the chats so that we can review the chats of a particular consultant Users to have the capacity to view ongoing chats as a training tool or to offer advice in this instance the observer should be able to comment to the user in a way that the contact does not see. Thanks Nick

Be able to search notes in CRM (within or across contacts)

Allow Import for multi-currency prices for product Library

CTA retina display support

Deals forecast report should use company currency in multi currency pipelines

Reporting Analytics for Chat

Simple calculations in contact properties

Ensure meeting reminder is adjusted when the meeting is cancelled or rescheduled

Integration with GoToWebinar's Simulated Live Feature

Different picture for chat windows

Messages Functionality