When logging emails to CRM, allow the attachments to be placed into or linked with the Deal or Contact. ... View more

Currently the setting for users to edit contacts is an all or nothing deal. If you want your users to be able to edit a contact's phone number they also get permission to delete it.    Would be awesome if you could remove a user's ability to delete a contact but still allow them to edit basic info like phone number, address, etc.  ... View more

Right now, the products feature only supports 1) the product name, 2) the product quantity, 3) the product cost, and 4) recurring or fixed price.   It would be incredible if I could associate custom fields with products. In my world, I need to be able to add things like Unit of Measurement (which, could be a drop-down feature).   This would make product reporting amazing for my company.   ... View more

When sending an email from within a deal, we have the option to associate that email with only the desired deal (by unchecking the rest).   It would be immensely helpful if the same feature was available through the Outlook extension. Currently when it's sent/logged through outlook, the email thread is being associated with every deal in which that contact is also associated. This is not ideal as when multiple deals with the same contact are open.   Thanks. ... View more

Migrated from legacy ideas forum with 146 votes.   I'd love to see 2 way synch to google contacts as an option. Many apps use google contacts. For example, Evernote app has a business card scan function. Take a picture of a business card and it can add the details to your phone contacts. This can then synch to Google contacts. By just having the ability to sync from google contacts to Hubspot you gain this business card scan functionality. If a contact has a new email or phone number, I need this on my phone, so a change in Hubspot CRM should be synched to google contacts. I consider this to be fundamental, and this functionality exists in the Insightly free CRM - I am surprised I couldn't find a request for this (apologies if I have missed it). ... View more

I would like to be able to customize the drop down list from the call outcome option as it doesn't represent the outcomes I would like recorded. Is this possible? Otherwise can we turn it off so it doesn't state no outcome on the timeline? ... View more

I think it would be good to be able to pause a sequence. Sometimes you put a prospect on a sequence and things happen... illness, weather (hurricanes) and there is no sense continuing sending them emails and making calls when you know they aren't going to be there. I think it would be good to be able to pause them and schedule them to restart at a later date... Thoughts? ... View more

It would be very helpful to be able to change the fonts on the Knowledge Base and also to be able to edit the number of items (currently fixed at two) listed under each subheading.  ... View more

We just switched over to HubSpot from Salesforce and are trying to do an audit on which properties we have - so we can find duplicates and either merge or delete them. It would be great if we could export all existing Properties in our system with their Name, Description, Type, # Contacts w/ Value, Workflows Used In, Lists Used In, etc.  ... View more