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We need a field to allow users to enter and manage their job title. This will help to enhance the Preset of email signature. ... Mostrar más

It would be extremely useful to be able to create a report to show number of tickets by the exact channel in a pipeline (email or form) so that you can track the usability of each channel.  ... Mostrar más

After people accept/decline the HubSpot cookie prompt, there is no way for them to go back and adjust their settings. To adhere to privacy standards in the EU and UK, websites have to provide a mechanism for people to revisit their cookie preferences on a given site. This is articulated at https://gdpr.eu/cookies/.   Cookie Script is a great example. On their site a logo remains in the bottom left corner where you can re-open cookie settings and make changes as needed, which fulfills the GDPR requirements. In countries where it's mandatory, it's not simply a logo, but is also labeled "Cookie Settings" (see attachment for US-based example). Cookie Script cookie editing option at the bottom left If someone clicks on the icon at the bottom left then can immediately adjust their cookie settings.  ... Mostrar más

Emails from HubSpot (with GDPR enabled) include a link to unsubscribe. If you click on the link, you get a web page which asks you to input the email address to be unsubscribed. Here's the thing: the website will allow you to input ANY email address.. and if that address is in our database, the address will be unsubscribed.   I don't understand why HubSpot would make the feature this way, so open to abuse. Why not simply use a unique key from the original email .. so we are pretty sure that the person unsubscribing is indeed the true owner of that email address. ... Mostrar más

If you open the new IOS App of Hubspot in German you find the following mistake:   the word "Suchanzeigen" is an way too long word for the navigation bar in the footer, therefore the word "Suche" would be much better   Please make this change to have an great UI/UX within the Hubspot App, it is a premium software solution and should feel like this by using the IOS App also - Thanks for taking it into consideration! ... Mostrar más

It seems the only time based entity you can create workflows on are contacts.    It owuld be logical to have this on Deals as well you want to be able to manage and alert based on deals and their close or open date.    EG, send a message to a salesperson with their deals expiring in the next 48 hours.  ... Mostrar más

Forwarding mails to HubSpot fails because HubSpot cannot read email headers in Norwegian.   Ref.1 https://knowledge.hubspot.com/settings/log-email-in-your-crm-with-the-bcc-or-forwarding-address    Ref.2 https://knowledge.hubspot.com/account/hubspot-language-offerings    Bizarrely, HubSpot offers "pre-written translations for email notifications, form error messages, quote templates, scheduling pages, chatflows, and more" in Norwegian.   We're talking about just four words to add to your translation list. To save you time, here they are! From > Fra Sent > Sendt To > Til Subject > Emne   ... Mostrar más

A couple of enhancements would make campaigns even more useful for our marketers.   Ability to associate active lists with a campaign. Just to have them reflected on the campaign page. Possibily highlight the growth of active lists over time would be useful. Ability to associate collateral stored in file manager with a campaign. We are building our new site using Hubspot CMS. Seeing how many times a piece of collateral has been accessed would be very useful.  Thanks - AndrewinKC ... Mostrar más

The Sales Forecast tool is only accessible to users who have a paid Professional or Enterprise seat and is part of a team. So if I remove their Enterprise Sales license, they won't appear on the Forecast page at all.   To ensure that the previous forecast information stays intact, the alternative here would be to deactivate the user without removing their Enterprise Sales license. This user would no longer have access to the account but still remain in the Forecast tool so you can see past data. However, the catch here is that this user will also still appear in current and future quarters. Also, if you decide that you want to remove their Enterprise Sales license in the future, you would need to reactivate them, remove the paid seat access, then deactivate them again.   The ideal scenario would be for previous forecast and sales information to remain intact but for the team member to NOT show in current and future quarters. ... Mostrar más