Many people want to start using Hubspot with their entire company's email history associated with the correct Hubspot Contact/Company, and visible to all Hubspot Users.
For many companies, historical email history is the *single* most important record of the interaction you and your colleagues have had with your customers and prospects.
This is a vital and common feature to other CRM's, like Close, Pipedrive, Zoho, SalesforceIQ, FreshSales...the list goes on.
The current solution that Hubspot offers is NOT effective. We need the import of emails to be A) automatic, and B) historical (including before we started using Hubspot). Logging, bcc, shared inboxes, etc., do not cut the mustard.
There are third-party companies that offer this, such as Threads, & MigrateMyCRM, but we all want a native Hubspot solution. The fact that multiple companies have built this should be a blinking neon sign highlighting just how much this is needed.
You can see people requesting this at:
https://community.hubspot.com/t5/Gmail-Sales-Extension/How-to-import-history-emails-from-gmail/td-p/8979
https://community.hubspot.com/t5/Outlook-Sales-Extension/New-to-Hubspot-Log-old-emails-into-CRM-via-Outlook/td-p/188330
https://community.hubspot.com/t5/Email-Marketing-Tool/Can-I-retrospectively-sync-pas-Outlook-Gmail-emails-to-my-CRM/m-p/13415
So please, pretty please, with sugar on top. Build the *** Email Integration
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