クリエイティブな才能を開花させよう

BElliott · ‎8 19, 2022

Who: This is a valuable feature for marketing and Sales. What: The goal is to use a round-robin calendar to make all of our consultants' time slots available on one view, and have the client pay for the time slot to confirm the consultation time they booked. This is currently possible on a one to one calendar (great addition of the payments feature here by the Hubspot team). Value: This will allow us to show maximum consultant availability while still gating booking a consultation with payment. Looking forward to hearing feedback from Hubspots product team on this. This feels like it's a feasible addition, given it's already a part of the single calendar booking experience.

HLaing · ‎8 10, 2022

I recently started to utilize automatic assigning for my internal support team, and while the chats allow us to assign based off of availability, the emails don't. This function would be very helpful to be able to ensure that emails are not being missed while assigned to away users! Or, as I've seen in another feature request - allowing conversation owners to be unassigned through a workflow based off of agent availability. That would be the most helpful.

Jere6092 · ‎5 22, 2022

Posting on behalf of customer. In the event an assigned user is sick or on holiday leave, we don't want emails in the Inbox auto assigning to them. Rather, we want those emails to remain unassigned so leaders can manually round-robin them to other available users. Currently, when we set a user to away, the expected behaviour is that they still get assigned emails.

samara1 · ‎5 11, 2022

It would be perfect the option to hide some properties from some users. We need to do this kind of configuration in almost all customers we have. Just blocking the edit does not prevent users from seeing the information in the properties, which is what we need.

jmangiameli · ‎5 2, 2022

Hi All, You can now get new a phone number through HubSpot! However, we know that for many of you, getting a new number can be a big deal because your current phone numbers are already used throughout your network. We are working on offering number porting. Use this post to let us know if you need number porting (and in what countries) and we'll keep you updated on our progress.

jmangiameli · ‎5 2, 2022

Hello HubSpot community! Currently we provide phone numbers in the US, UK and Canada but we have plans to offer numbers in many more countries. We don't have a timetable but it is something we are actively working on. Use this post to let us know where you need numbers and we'll keep you updated on our progress.

Ellesyanna · ‎4 25, 2022

Currently I'm running into the issue that i cannot delete an old property, when they are still being used in a view. As a superadmin, I'd like to have the possibility to overrule this and delete this anyway. Because I'm not able to edit the view that is managed by another user (of which I also cannot see which user) and delete this property from their view. Currently this leads to clutter in our database.

JMaylandOlsen · ‎4 20, 2022

Currently it is possible to type in a yearly goal in the goals module, past or present years. But even though an account it set up with a fiscal year that does not align with the calendar year, Hubspot insist that "yearly goals" = calendar year. That does not make sense for any company reporting on a fiscal year not aligned with the calendar year. If we cannot use the goals module to report on goal attainment in our dashboards, then what is the point? Thus, I pledge for Hubspot to either DEFAULT make yearly goals align with the fiscal year in an account setting or make it optional when typing in the goal.

jbolger90 · ‎2 3, 2022

It seems that there is no way to sort and organize line items within product libraries. Products are sorted based on import or create date within HubSpot. My company builds product libraries and folders based off a tiered pricing approach (I.E. we have a Tier 1 Folder containing all of our products with a SKU # of T1 Product A, T1 Product B, etc. Tier 2 Folder containing all of our products with a SKU # of T2 Product A, T2 Product B). As we add products, we do not have the ability to sort them alphabetically. It's a very manual process to build out line items and have them in a specific order within the product library today. Any solutions other than deleting all of my products and doing a mass import so they show up in the order I need them to?

FelipeFelix · ‎1 7, 2022

Hello! My idea is to create an import and export approval flow within HubSpot. Currently, the only permissions available related to this is to allow or block both functionality for users. However, that way either the user loses their autonomy and puts all responsibility for these actions to the admin - who probably has other things to worry about - or we put the security of CRM data at risk with untrained people having this functionality. I wish there was a way that any CRM user could request to import or export data, but only a few users with specific permissions could approve that request. For that, it would be necessary that the user with access to approval could check which data is being exported or imported. For Enterprise customers like me, this is a deal-breaker on investing more in CRM. Best, Felipe Felix

クリエイティブな才能を開花させよう

Payments for Round Robin Calendar

Automatically Assign Conversations - Email consistency

Include option to allow for assigned users for emails to be toggled away

Hide and block properties from some users

Allow users to port their existing phone numbers into HubSpot

Offer phone numbers in more countries

Ability to delete properties when they are still being used in views

Yearly goals should align with fiscal year

Ability to Organize and Sort Line Items within Product Library

Import and Export Approval Permissions

実装済み

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