Great minds think alike

Deal, Contact, or Custom Object page's UI is not customizable (unlike CRMs like Podio or Salesforce, where I have more flexibility), and the only way for me to add buttons or other things would be to use the CRM extensions that appear on the side of the page.   CRM Extension works perfectly for core entities (Deal/Contact etc) but does not support Custom Objects and that's the only way I have to actually customize the page with actions that my team can perform to 10x their performance.  ...read more

If developers need access to Private Apps to use HubSpot APIs, then they have to be given Super Admin access to be able to access private apps.  There should be a specific permission setting to restrict access beyond granting Super Admin to the user. ...read more

Will round robin meeting links soon have the availability to collect payments?   We have a training that is split between multiple team members and would like to collect payment. ...read more

In the Beta version, there is no way to add data validation to HubSpot's default Postal Code property. This option is currently grayed out saying the field cannot be edited. This should either be editable or should default to a minimum of 5 digits.    ...read more

hi team, posting this on behalf of my customer.   They are looking to specifically have payment options for round-robin meeting link types as well.    Currently we only support payments for one-to-one meetings but our users will benefit greatly by being able to implement something similar for contacts booking a meeting/session via a round-robin link.   thanks team ...read more

We are currently rolling out a consumer model to one of our locations so having to manually add a line for tax is not that cumbersome.  We do plan to roll out to additional areas and removing the human error from any of our locations across the US where taxes are concerned would be a god send.   ...read more

Currently, using HubSpot's conversation system, if an agent is set to "away", they will not get assigned chat conversations but they will get assigned form submissions on a round-robin basis if they are tied to an email that the form is submitted (a general email, such as support@company.com). We should be able to have the "away" status apply even to form submissions as vacations and sick leave exist, and it's a very standard feature for most ticketing/conversation applications not to have anything assigned to an agent that is 100% unavailable. ...read more

Who: This is a valuable feature for marketing and Sales.    What: The goal is to use a round-robin calendar to make all of our consultants' time slots available on one view, and have the client pay for the time slot to confirm the consultation time they booked. This is currently possible on a one to one calendar (great addition of the payments feature here by the Hubspot team).    Value: This will allow us to show maximum consultant availability while still gating booking a consultation with payment.    Looking forward to hearing feedback from Hubspots product team on this. This feels like it's a feasible addition, given it's already a part of the single calendar booking experience.  ...read more

I recently started to utilize automatic assigning for my internal support team, and while the chats allow us to assign based off of availability, the emails don't. This function would be very helpful to be able to ensure that emails are not being missed while assigned to away users! Or, as I've seen in another feature request - allowing conversation owners to be unassigned through a workflow based off of agent availability. That would be the most helpful.  ...read more