Great minds think alike

Especially when creating large workflows, sometimes HubSpot or the browser crashes, necessitating multiple smaller workflows to accomoplish one goal.   Sometimes, you have a great branch in a workflow that you'd like to use in another pre-existing workflow, so you have to rebuild it...    There has to be a better way: We need the ability to copy/clone branches of a workflow and then copy/paste them into pre-existing workflows. I could see this working like the Saved Sections part of the Email builder, possible.   This will add great value to HubSpot. No longer will you be stuck re-inventing the wheel with workflows: When you have good elements from one workflow that another one could benefit from, it will take seconds instead of minutes or hours. When you have a gigantic workflow, you don't have to fear an unexpected crash that wipes out the fourth branch of 20 filters: You simply just build one branch in a separate workflow and can copy it into a larger workflow. This flexibility will give everyone in the system the flexibility to build workflows using the building blocks from other workflows.     ...read more

Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks ...read more

  When using the HubSpot Data Sync Integration with Dynamics there is a limitation of being unable to sync/map with properties that have drop-down, radio select, and checkbox properties.   We have Marketing Hub Professional and even added Operations Hub so we could create custom field mapping, but it is limited in the property types it can map to.   Because there are properties that I cannot sync within HubSpot, I must manually go into Dynamics and pull and upload into HubSpot. I'd like HubSpot to implement the custom field mapping of drop-down, radio select, and checkbox properties with Dynamics so I can create all lists within HubSpot. ...read more

We have 15 multi-languages on our website. Whenever we want to publish a new page, we need to do it 15 times. To publish, we need to open the edit page > wait for it to load > click on "Publish" > Confirm in the popup window. I tracked the time it takes and it took me 21 minutes to publish 36 pages today.   We would benefit a lot from a 'bulk publish' feature, where I can select pages from a list and bulk publish them. Especially when we have multi-language pages for a Primary page.   Thanks! ...read more

List results are currently including results of deactivated users. IT would be great to include a status property to include in the list as to avoid bringing in data from a deactivated user  ...read more

I think most of y'all who've set up ticket/deal pipelines know the pain of not being able to easily identify cards that are important to them.   However, the properties that we can show on cards apply to all pipelines, and that's pretty hard for teams to set up things to help prioritize and work on cards appropriately.   Hope this is possible in the future! ...read more

It would be nice to have a section in the lists where to put a description of it. ...read more

It would be great if there was an option to integrate the live chat tool into my own mobile app.  I'm helping manage the process of building an app for my company and need a troubleshooting/chat feature.  Rather than coding the whole thing up, I was thinking about how nice Hubspot's live chat feature is on our website and thought it would be perfect for our mobile app as well.  Unfortunately, it doesn't look like there are any API's/SDK's to integrate into other mobile apps for now. ...read more

We have specific use cases where conversations/tickets are assigned to specific members on the team based on the region where the contact is located.    We are able to successfully reassign tickets based on contact/company properties BUT are limited to just the standard conversation assignment for our inbox. It would be AMAZING to either assign conversations based on the ticket owner (https://community.hubspot.com/t5/HubSpot-Ideas/Assign-Ticket-Owner-to-Associated-Conversation/idi-p/269373) OR be able to assign owner within the workflow.    Currently the workflow automation for conversations is VERY limiting and preventing us from using automation to maximze our team.    ...read more