I am accustomed to using Sprout and Sprinklr. I do not see a place to find net new followers, the percentage change in followers; the sources of new followers; the engagement rate per post; the overall engagement rate of all posts within a time frame on a specific network, etc. I also want to know who engaged with our posts. I saw the other post about impressions and that would be helpful, as well.  ... View more

Scott from the product team here.   We've heard from our customers that sequences reporting does not give a full picture of email performance, and customers must try to stitch this data  together by viewing template and sequence reporting independently within HubSpot.     To solve this, we're building open and click reporting directly into Sequences.     If you're interested in getting early access to open and click reporting, upvote this post and we'll reach out to you to let you know as soon as it's available.  ... View more

In relation to GDPR we need to ensure that our data is protected the best possible way, and the Hubspot setup right now is that each individual user needs to turn it on.  I'm suggesting an option for the Admin to turn it on for all users, so that they're forced to have it, just like we have in Salesforce.  ... View more

As of the week of May 8th, you have removed the social media calendar,  with the new "look and feel".  I'm looking and not finding.  Please bring this back!!  Why would a tool such as this be removed?  At a single glance we can see a whole months of posts, where they are posting, what campaign is being posted against, the number in a given day, etc etc...   UPDATE:  Ok, my bad.  It was just buried under a different menu structure.  The Social Media Calendar is no longer part of Social Media  . It is now under Marketing/Planning & Strategy/Calendar    PLEASE bring it back! ! ! ! ! ! !   Key West Scott ... View more

Including reporting from impressions (or reach) per post, or even over the course of a month would be incredibly valuable. This is a metric that many of my clients rely on, to know the kind of brand awareness they are getting organically in social spaces. I often have to use tools outside of HubSpot to complete monthly reporting for our clients because of the lack of visibility into the available metrics of these platforms. ... View more

Filter the Productivity calendar to view only certain social media profiles that are scheduled? Example, I want to see only the company's facebook Page posts NOT my personal accounts ... View more

I'm a HubSpot partner and I have a client who has an online e-commerce shop, but that brand has 177 subdepartments of shareholders. Their Facebook accounts we would like to connect the HubSpot portal. However, we cannot name the accounts as we want which makes it somewhat impossible to tell them apart.   I would like the option to rename a Facebook connection inthe HubSpot interface after it has been connected. ... View more

The design manager is not user-friendly at all, is it not WYSIWYG. The quality of what you can create and the ease to use of something like MailChimp or UnBounce kills HubSpot.   I would go so far as to say the design manager is the worst I have used. ... View more

Could you please make your email template designer and email designer as easy as Mailchimp? Also make changes done to a template visual instead of a block and then having to click preview. I feel like I am working with my eyes covered.   Thanks. ... View more