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The Deal Stage Funnel becomes completely unvaluable once you have a deal that skips a stage. If we take a prospect from stage 1 to stage 3 because of a quicker than average sales cycle, and don't drag and drop them into stage 2 along the way, it does not account for the stage to stage conversion % which is incredibly valuable data. Most companies that have sales teams will have deals that move from one stages to a further stage down the funnel and for one reason or another will skip stages and the tool does not currently account for that.    Can you include an option to included data from deals that skips stages? ... Exibir mais

It would be nice to have a section in the lists where to put a description of it. ... Exibir mais

It would be super useful to be able to see all the attached files in one place, and not have to search for them one by one, deal by deal. I know there is a section in Marketing > Files and templates > Files, where you can see the files, but there are both attached files and images and other documents that are also used in email templates. It would be ideal to be able to see only the attached files in the deals/companies in the same place or folder. ... Exibir mais

There should be a way to show the total pipeline size in a historic month, even if it was created in another time period.  For example, a June 2019 pipeline would show pipeline created in June but also relevant deals created in May, April, March and other prior months. This would allow for the analysis of pipeline size over time, a vital measure of momentum.  ... Exibir mais

Currently, when we create a product, it can only be sorted in one category / product folder. If a customer has several offers and he wants to sort his products by offer, he will have to follow the following case: 1 offer = 1 category / product folder. Currently, we cannot add the same product in several categories. The current solution would be to create a new product for each folder but this requires not having the same reference/UGS...   Would it be possible to give us the possibility to add / associate a product to more than one category? ... Exibir mais

(posting on behalf of customer)   We (management) must be able to create a list of calls with all details including call length, outcome and directly listen to the call.   We can't manage the prospecting process without this functionality. ... Exibir mais

CRM records now make better use of vertical space to provide more data with less scrolling. We know HubSpot users need to find their data fast so we're surfacing more data to help you do more and scroll less.   Collapsible Timeline Activity Timeline activities are now collapsed to help you navigate the timeline more efficiently.   Timeline before:     Timeline after:     When you find the activity you'd like to work with, simply click the activity card to expand and make edits.       Improved Clarity We've cleaned up the highlight card as well as information shown in the right-hand sidebar.   Highlight card before:         Highlight card after:     Right sidebar:     ... Exibir mais

Hi HubSpot, I'm missing in HubSpot one feature and I believe I'm not alone. From my point of view HubSpot losing a lot of potential in eCommerce.   A would like to talk about product recommendations or product personalization. This feature is commonly based on ML or AI and another automation tool like Marketo, Exponea, Mautic have this feature.   Product personalization commonly works on visitors behavioral and show them the product what they more likely to buy. You need only product feed, web tracking and something like embed code put to your website or email or blog or wherever customer could see products.   I believe that personalization has its place in Inbound methodology. So why not?   I know it's a big development so maybe find some partner and integrate this feature or the whole solution.   What I know this feature will open HubSpot the door to the eCommerce space.   What do you think? ... Exibir mais

When using the BCC or Forward function in communications with a contact, the emails should be logged under the deal and not just the contact (who is associated with the deal).  Typically there are multiple contacts associated with any given deal and if the communications are only logged under a specific contact and not the deal, when an account manager or team representative goes to a deal to get all the latest updates, it is impossible to see unless they were to select each individual contact associated with the deal (the would be very time consuming and confusing to track).    ... Exibir mais