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It would be great to have more than one subscription preference page for different targeted audiences.  ... Mostrar más

Pricing or Quote templates would be excellent for reducing time and potential errors in creating quotes.   How this would work When adding a quote: Have the option to select from a Quote template Quote text fields are populated from the template All products including template pricing, descriptions, units, discounts, tax, etc are added to the Deal and quote     ... Mostrar más

Issue: Tickets Owner and associated Conversation Assignee are not linked.   Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate this, we have the Conversations Inbox set to unassigned for new incoming messages. We also have it set to automatically create new tickets, which also have the ticket owner as unassigned. If a support rep claims a Ticket they set themselves as the owner, BUT the associated Conversation is still shown as unassigned.   As a result it diminishes our team's ability to work out of both the Ticket and Conversation areas concurrently, as ownership of something in one area is not reflected in the other. This reduces the usefulness of the Conversations Inbox.   Solution: When an unowned Ticket (automatically created from a new Conversation) has it's owner set, also assign the associated Conversation to the same user. ... Mostrar más

Let's say you wanted to use HubSpot to build an intranet.   Having private pages, a private site, a private blog, or a private subdomain that can only be accessed by registered employees is possible.   Now what if you wanted to use Okta SSO?   Currently, Okta SSO only works to sign in users to the backend of HubSpot.   I'd like to see HubSpot create an option to use Okta to login to private content for accounts that are not users of the HubSpot tools themselves.   Basically, an employee can use Okta SSO to login to view private content even though they're not a HubSpot user. ... Mostrar más

   Hello!    We are facing a lack of HubSpot regarding the cookies settings. The GDPR enforces all websites to notify to all visitors when their data are being stored, this process should be totally explicit for the users, as their data should be treated only when the user accepts cookies, meaning the cookies should be switched off by default, only turned on once accepted.     We know Hubspot can erase their cookies but, however third party cookies are still being used on Hubspot's landing pages (creating these landing pages in Hubspot). Hence, how do we "switch off" the 3rd party cookies at Hubspot landing pages? This should be possible to do so from Hubspot itself.     Also, as many of you might know, many websites offer the possibility to accept or decline certain types of cookies, this is 100% UX, and Hubspot doesn't take this into account.      With this idea my suggestion is that Hubspot should offer the possibility to accept or decline which type of cookies the user accepts. And if this causes to many struggles, than Hubspot should be able to offer the possibility to decline all the cookies (including the 3rd party coookies).     Please vote up! ... Mostrar más

We're using more than one email sending domain in our portal. But currently, it's not possible to set up email click tracking for different domains - we can only set up one. So it would be very helpful, if we could set up more than one click tracking. ... Mostrar más

The chatbot is a great and low friction way to pull in customers into our website. After developing a good chatbot for our business, we had 76 leads get pulled in for a closing conversation last quarter. After more marketing efforts, this was consistently pulling in about 20+ hot leads a month as well as directing non-lead and client visitors to many helpful parts of our website. 228 visitors used it the chatbot last quarter, about 60+ a month and going up with traffic.   After the Jan 22nd update to include chat flows, unfortunately, the biggest display option, the auto-expansion of the chatbot on our homepage is now not possible. It seems there is only one option, for the much smaller and easier to ignore targeted message to guide people to the bot.  We auto-expanded the biggest option on the main pages and then used the smaller expansion options on mobile and our knowledge base as to not bother visitors with clickbait.   Obviously, there are many factors to our traffic, but we are about down to 1/3 of the traffic of last month with a week left to go, on a short month. Our overall traffic has been going up in the last 8-10 weeks during this drop.    Please bring this feature back, so the chat can auto-expand to full size.    big expansion is now gone as an option in chatflows and targeted messages Here is usage last quarter for various actions. Talking to sales and then asking for a customer's email has been a vital function. The chatbot used to expand to this full view on the homepage. Short month, but by Feb 21st our traffic is way down in the bot while overall traffic has been increasing ... Mostrar más

Hey team! It would be great if it were possible to customize the default deal name. When creating a new deal from a contact/company record, for example, some customers may want to automatically pull in both the contact and the associated company's name. Others may want the deal creation date pulled in automatically or the deal creator's name. If there were any opportunities to pull in known info when creating a deal from anywhere other than scratch, I'd love to see those as potential pieces of info to include. Thank you! ... Mostrar más

It would be very useful if HubSpot automatically assigns the Deal's currency to the Custom Deal Property formatted as currency or if at least it gives the option to select the currency you want to use on the custom property, as of right now the amount that is set on the custom property is the one chosen on the Account Default settings. Thanks! ... Mostrar más