Great minds think alike

I have created custom reports that show Record ID columns for each data source selected. I don't need to see these, I don't want to see these, I want them gone. They take up too much space. The other information on my report needs more space.   I did not add the Record ID fields to my report, they just show up automatically. I've already contacted support about this. They confirmed that the Record ID columns could not be removed on my end, and they suggested I make a feature request here.   Lastly, any report I make that lists tasks does not make it easy to open said tasks. Please make more fields clickable. I want to be able to directly open a task, contact, deal, company, or ticket from within a report. This will drastically speed up my workflow.   EDIT: At the very least, let the ticket name, contact name, company name, deal name, etc. be clickable.   EDIT: One more idea, give us a field where the Contact's first and last name are combined so it takes up less space. My desktop screen is only so big, might as well be efficient. ...read more

Currently, when receiving an email, I can only syncronize it with Hubspot by forwarding it to a Hubspot-email adress (unless I reply to that mail which is then automatically syncronized to Hubspot). Instead of the hassle of having to look up the forwarding mail of hubspot, I'd much prefer a simple button in the Hubspot plugin that syncronizes the mail.   I am using Gmail. ...read more

We've been getting hit hard with spam in chat the last few days. We already ask for email addresses to reduce that, but it doesn't seem to help. Marking the chats as SPAM doesn't seem to do much. We also block the contact, but that doesn't seem to help either.  I'm requesting a way to better handle this because it really wastes our time having to deal with all the fake submissions.  ...read more

We do our best to unify our ad tracking data for reporting across all of our ad and promotional platforms. That being said, the HubSpot ad auto-tracking template doesn't provide us with the ability to simply pass the parameters we set up in each of our ad platforms through to the HubSpot "Original Source" and "Latest Source" properties.   We are going end up turning off the ad tracking templates, which is a shame since it seems like the templates could be so much more flexible and powerful if they let clients control what they want to have populated into all of the UTM fields utilizing dynamic capabilities - and capturing ANY Source parameter desired.   Role/Team: this would benefit marketing, analytics, and sales  Goal: the ability for HS clients to choose what gets placed in the Original Source and Latest Source fields Goal: the ability to unify tracking parameters across all platforms, into HubSpot   ...read more

I clone marketing emails to retain all the formatting, but have on a couple of occcasions forgotten to change the Campaign name before sending, as it's so low down on the scrolling that it's really easy to miss/forget when you set up a new email. It would be great if either there was a checklist to make sure you have reviewed these elements, or if the email could be reassigned to a different 'campaign after the email has been sent.  ...read more

Our sales team is requesting a feature where they easily can see if a contact has sent an e-mail associated with the deal and is awaiting response.  See they idea in the attached screenshot   ...read more

This is a big one for us. Why is it not possible to create folders in your inbox? In your inbox you today just see one long list will ALL e-mails you have recieved. If you have several e-mail accounts connected, it just makes it even more difficult to navigate.   Please enable the option to create folders in the inbox. ...read more

The hyperlink in the emails I send in campaigns are really long and suspicious looking. The link should appear as it does in the html view in the edit window. From a cyber security stand point I would advice my staff to not click on these types of links as they look very suspicious.  I understand this is actually a function of a security measure and analytics tool on hubspot's end. In order to gather the click information and to limit spam click data in the analytics hubspot add a javascript redirect to the links in your email. But perhaps you could add vanity url capabilities instead. More and more businesses will be training staff on cyber security awareness and when they hover over links like this hubspot users may see a drop in clicks.  ...read more

Within the email builder, when adding a custom personalization token (let's use First Name in this example), the word "First Name is in dark orange, but the "padding" around the word (where the spaces register between words), is way to light. My team has made this error multiple times by total accident.    If we could personalize the colors of the tokens appearance in the builder, or remove the "background" color of the token name, that would dramatically help ID any missing or extra spaces.   Image one has a space, while image two does not. If you aren't really paying attention, like really looking out for that specific thing, you'll miss it.        ...read more