I was trying to test a workflow. My IP is excluded because we kept having too many false opens of emails from the person who sends it, instead of the intended recipient, so we started blocking IP addresses to hopefully reduce that. My test contacts never enrolled in the workflow and it was driving me mad! I need to be able to test from my IP address, so I definitely think it's a good idea to separate form submissions from excluded IP addresses. What if a user was talking with a person and just filled out a form on their behalf? That would mess up our workflows. And if I wanted our staff to update client information via a form, which I do - that may not work. I had to remove my IP, but highly encourage a fix for this...pleeeeeaaaase 🙂 OR a way to not have to block users IPs in the first place when it comes to triggering email opens.
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