クリエイティブな才能を開花させよう

IsaKcc · ‎12 27, 2022

Dear HubSpot team & community, I would like to suggest implementing a feature that we miss at least once a week: a changelog for forms. Whilst the vast majority of HubSpot tools are already equipped with such logs, forms are not. As a consequence, uncovering a change in a certain form to be the root cause of a problem, e.g. within a workflow, in list etc., can be no less than a quiz game sometimes. 😉 Having a changelog available on the other hand can be invaluable when troubleshooting, especially because in forms, one click can make a huge difference. Is anyone feeling the same? — If so, I’d gratefully receive a +1 from you. Also, if you would like to discuss this idea, please feel free to leave a comment. Best, Isa

RGrant4 · ‎8 3, 2023

HubSpot Embed in Salesforce only shows marketing emails sent. For this to be helpful for sales users, it should show marketing email opens and clicks.

RLefurgy · ‎10 25, 2021

I found customizing the preview cards for tickets to be very useful. Hewever, Different teams (different pipelines) work differently. Right now you cannot customize them based upon pipeline. That would be helpful.

Anonymous · ‎4 30, 2021

We have found that during the chat flow process a message appears for the customer that is automatic and uneditable. We have our chat flow set to request the customer's email after their initial question (See screenshot). Right after the customer submits their email, the following message pops up, "Thank you for your email. We'll be in touch as soon as possible." When editing our chat options, we are not given the option to pick what this message says. It is automatic and uneditable. For our purposes, it sends the wrong message and we would love the option to edit the verbiage, similar to the way we have the option to edit the "welcome" message and the "away" message. Thank you so much for your consideration.

jtfmx · ‎2 5, 2021

I would like to see the ability to track and filter multiple opens and link clicks per email (per recipient). The use case here would be the ability to distinguish between low/medium/high engagement of individual emails and workflows/campaigns based on repeated activities like opens/clicks. Using this threshold, we could update campaign statuses in Salesforce campaigns and/or send alerts to contact owners for follow up.

Hermen · ‎10 8, 2020

HubSpot has a 'Close Ticket' button in their email reply to customers which closes the ticket once applied. Can HubSpot make this CTA ticket button available to customers?

megananderson · ‎9 3, 2019

It is crucial to be able to send emails directly from the deal in the mobile app. Or, when sending emails from the contact, to be able to associate that email with both the contact and a related deal, like you can from the website. Our field sales team is often on the road during the day as they travel between appointments and frequently correspond with customers from their phones. They can send those emails from the contact using the mobile app, but there's no way currently via the app to associate those emails with the deal, which is where all of the relevant sales activity is actually being tracked and recorded.

scottflanigan · ‎11 7, 2023

Would be awesome to be able to TURN OFF or hide the Create Quote button when HubSpot's default quote functionality isn't the desired CPQ/Quoting tool of choice! Situations: When no quotes are active/used by the platform Permissions in sales access to limit access to quotes

PG379 · ‎10 25, 2022

It would be efficient to have an option to unbounce multiply contacts that have previously bounced due to errors.

LEmmons · ‎11 7, 2023

have a query I wonder if you can answer if you have time. On the product library why can you not create a folder that is locked, with only certain users able to go into. I would have thought other clients would have a private folder for documents or artwork not yet to be seen or released just stored for a temporary time before moving to another available folder. Please let me know if this is available, or could it be made available, as it would help us at our company to be able to use Hubspot efficiently, just one simple funtion. I put all our artwork into folders and some artwork is private untill a certain exhibition and I have no where on Hubspot to store these pieces, as I write a lot of other information on early to save time and would like to save in a private folder that the Directors can access. Kind regards Louise

クリエイティブな才能を開花させよう

Changelog for forms

HubSpot Embed in Salesforce Should Show Marketing Email Opens/Clicks

Customize ticket card previews differently based upon pipeline

Chat Flow - Uneditable Verbiage

Tracking multiple opens/clicks on single email/link

Make HubSpot Close Ticket button available to customers

Send emails from deal in mobile app

Turn off or hide Create Quote button

Bulk unbounce process

Private Product Library Folder

実装済み

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