Las grandes mentes piensan igual

In a tech support role, I primarily use "tickets" and not "conversations". I see there is no option to block emails or mark emails as spam from the "tickets" view. This would be a huge time saver if I could do this in my normal work window instead of having to jump back to Converstations to help clean up and reduce junk mail for our company.      ... Mostrar más

Hi team,  Users should be able to view all the contacts or companies with association labels as in the preview and/or directly in the Contacts overview. At the moment, the only way to distill them is either via a list or report; which takes some steps here.  Appreciate your consideration for the product roadmap ahead! ... Mostrar más

I have set up a mail to mail me a dashboard. When I receive the mail with the pdf the pdf only shows half the report. How can I size the report so that the whole report fits on one page of the PDF, alternatively how can I set up the paper size for the print to A3 or some other size? As it stands the report is unusable, I was holping to distribute the report.   I received this final answer, seems this is too dificult!    Hi Ian,   I hope this email finds you well, and that you had a good weekend! First, I want to apologize for the extended amount of time it took to follow up with you with a finalized answer regarding the reports being cut off in the emailed/exported versions. There were several factors that lead to a delay on our end, such as the product team reviewing several possible reporting errors that may cause this, along with the holiday season. With that said, I did receive an answer from our product team today.   They explained to me that the reason the reports are showing as cut off in the emailed version of the reports is because there is a limit of how many columns can display before it becomes difficult to read, or distorts the report in a different way. That is why it doesn't show all the reports across the entire way, unless we hover over it and scroll across. They did check potential fixes, but nothing that would display the report in one view without distorting the view of the reports in other ways. I do apologize for that, because I understand where you're coming from in terms of the way they appear now not being completely ideal. If you'd like to suggest this as something for the product team to change, you're welcome to post an idea in our forum. I'd be happy to be your first upvote! I expressed your concerns to the team regarding this issue, as well.   If you have any questions on this, please let me know. I'll be happy to do what I can to answer questions for you further, if needed. 🙂 ... Mostrar más

Hi HubSpot team,   Recommending that the properties visible in card view on pipelines (Deals, Tickets, custom objects) are made customizable based on pipeline. We're currently using the Deals object for a few different types of sales/account management activities, e.g. inbound deals and platform trainings for clients, that would benefit from displaying different values. ... Mostrar más

Hi team,   commenting for a customer here. Currently, the "Knowledge base lookup" only show 3 articles and the relevancy is decided by multiple factors: article title, subtitle, body, category or subcategory, and tags. This means that the article customers want may not always appear as a result. I would love to have the functionality to decide what articles show for certain specific keywords (manually). This way, for important keywords, we can ensure that the article will always show. Thanks! ... Mostrar más

When an activity is logged and the option is presented to "create a follow up task" i would like to be able to edit the title of this task during this step, one is only allowed to chose in how many days the task will be created. I do not find the current subject "Follow up with Bob" very useful. It creates several extra clicks which I have to remember to do in order to change the title after the task has been created. ... Mostrar más

Bonjour,   Dans la partie adresse, il serait bien pratique de pouvoir ajouter la boite postale d'une entreprise en plus d'une rue. ... Mostrar más

Currently the attachments within deals, contacts, tickets, etc is a little lackluster and fails to add necessary functionality one would expect.    I'd recommend changing the following:   1) Add attachement titles to search function 2) Easily check multiple attachments to: make edits, delete, rename, etc. 3) Ability to rename attachments after they have been added 4) Ability to add existing attachments to emails without saving them to the files section of hubspot. 5) Ability to control whether an attachment will automatically be added to a deal      ... Mostrar más

For cookie settings, the only way to give visitors the option to "decline" cookies is if you turn on "Require Opt-In." If you do not turn on Require Opt-In, the only option visitors have is to Accept.   https://recordit.co/ycg8ItMGwo There is no way for the visitor to make the message go away on a site that does not "Require Opt-In" other than agreeing to Opt-In.   What am I missing here?     ... Mostrar más