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It would be beneficial to have the ability to select Contacts from a View with the check-boxes provided, and begin an email right from the Contacts page.    Currently, the only way to email a group of Contacts across multiple Companies is to begin emailing one of them from the Contact record, and manually add the rest.    This functionality is needed for any conversation involving two-way engagement (just like a cc list on an email), in which the contacts have personal relationships with each other and want to collaborate. This is totally separate from existing functionality which "markets to" lists of people using Marketing emails or Sequences. ... Afficher plus

Currently, the reassign replies feature has been taken off from the Availability toggle on HubSpot Conversations; this was a feature my clients loved, especially for Retail or fast passed support since, as a Service Rep, you can leave your work environment even if you had some assigned contacts on your inbox. But could rest assured that the issue could be escalated to someone else if they weren't available; a great functionality... Now that option is completely gone, out of the blue, please make it available again as an optional toggle or a hidden configuration somewhere; this is HORRIBLE, especially since many people in the team really on this feature. We wonder whether to switch to a better conversation provider now to avoid this massive accumulation of unanswered chats. We don't know how much this lack of the feature affects our sales; every minute we don't reply in time could be to close or not to close a deal in our use case. And I assume many other companies as well   ... Afficher plus

Each week I want to share with all my colleagues a link to any of my logged calls so they can read the issues/discussion that was talked about. So I want a specific URL link to direct them to the exact entry/logged call in hubspot. At the moment I only have the main URL link and then if there are emails as well it might be hard for them to find which logged call I am referring to.    If my colleague tags me in a comment on a logged call then in the email notification I receive from Hubspot the button directs me to a specific URL that has 'engagement' in the URL, then it says 'back to timeline'. ... Afficher plus

I've been using the JIRA-Hubspot integration provided by JIRA: https://marketplace.atlassian.com/apps/1217661/jira-cloud-for-crm-official?hosting=cloud&tab=overview   It does 3 things: 1. I can associate JIRA issues to Hubspot CRM contacts (on JIRA) 2. I can view all associated CRM contacts per JIRA issue (on JIRA) 3. I can vew all associated JIRA issues per CRM contact (on Hubspotj, right sidebar)   However, JIRA is getting rid of this integration in 2021.   Hubspot, do you have any plans to add similar functionality? I don't use service tickets, nor do I see why I have to. ... Afficher plus

Hi,    Is it possible to create a tool that captures the total number of enrolled contacts in a sequence, not only for the current day but for upcoming days/weeks as well?   ... Afficher plus

At the moment there is only two ways a contact gets unenrolled from the sequences, If they reply  or if they book the meeting.  It would be good if we can also add another option which is Form Submission.  So for eg if i sent the customers some forms to fill and then follow up if they dont and if someone fills it then they should be unenrolled from the sequences ... Afficher plus

My client has contact ID's associated with each record. These are in numerical sequence. And right now, when the Contact views load, the ID's are not in any particular order (I believe the system auto sorts by first name) (see below).     The client has to select the down arrow in the ID column header every single time the custom Contact view loads, which is a few extra unecessary clicks, especially when she's editing contract records en masse.   What would be helpful is if the system allowed for custom views to be saved with the ASC/DESC settings, so that the view is exactly how the client wants it (below).   ... Afficher plus

UPSers: UPS logistics Company who delivers packages in throughout United States, has designed one online portal. ... Afficher plus

My business is in Catalonia, so I would like to have Catalan in HubSpot. HubSpot offers to default content creation languages, in which users can easily generate content.   Thank you to consider this. ... Afficher plus