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The Name and Picture for contacts should go back to one being on top of the other instead of side by side. It looks much less professional and clean now.   The other issue is with making notes and boxes smaller there is too much added clicking. I shouldn't need to click actions to have the option to pin something, you should have a separate pin button as well as a separate delete button.   Please make these changes ... Exibir mais

Será muy bueno poder dar permiso a ciertos ejecutivos de ver el mismo contacto. Ya que hay clientes que llevan más de un producto con la empresa y por elvolumen lo ven dos diferentes ejecutivos. Y ahorita si un ejecutivo crea un contacto el otro ya no puede crearlo dentro de su base. Y cómo para nuestra empresa es super importante que entre ejecutivos no puedan ver los contactos del resto de ejecutivos.      ... Exibir mais

I'm always using HubSpot to look up phone numbers of contacts by typing their name into the sitewide search. I like that their email shows in the search results preview, but showing their phone number too would be even more helpful since clicking on the result to go to the contact's page adds significant loading time before I'm able to see their phone number. ... Exibir mais

The current default for a company or contact is to create the domain as a naked domain even if that isn't configured properly and doesn't actually work. Chrome defaults to this also, but if that fails, it automatically prepends www so that the user doesn't get a page not found error. There should be some validation of the link and if it fails it should include www so that the domain link actually goes to their website. Or maybe the field should actually be website. ... Exibir mais

Currently secondary domains can only be for landing pages, blog and mail. But you cannot connect a secondary domain to Knowledge. I think this is key, especially in an Enterprise environment where we differentiate even with language domains. ... Exibir mais

It'd be nice if we have a property that uses multiple checkboxes to allow these to be in an unnumbered or a numbered list. It currently just lists them in sentence format separated by a comma.   However, when people use multiple checkboxes, it's typically a list that's being checked off or multiple things that are being accounted for.   Listing things out in sentence format is really not condusive to an email that says we need the following things, or the following things have taken place.   You feel me? ... Exibir mais

It would be really helpful if when someone fills out a form, they were able to be sent a copy of the form they filled out. This could be used much like a receipt. ... Exibir mais

I would like all properties to be displayed in the submitted form even if the client didn't fill in answers. My team members won't know if the form is missing information or the client didn't fill it out at all.  ... Exibir mais

The system calculates time from the second a new chat was started until it was closed. Our chatflow is open 24/7, but we let customers know office hours are 9-17, so if the bot can't help they'll have to wait. Now, in the reporting, there should be a setting "only calculate time between 9am and 5pm CET", since the work speed of our staff is actually much higher than reported by Hubspot if you take that into account. So the gain would be accuracy.  It is not a solution to only activate chat when we are online. ... Exibir mais