Grandes mentes pensam igual

I have some teams using the Conversations Inboxes, and some of the communication that they rely on reviewing are from tagged notifications from field reps. All of those email notifications are automatically sent to the Filtered portion of the Conversations Inbox regardless of whitelisting noreply@hubspot.com.   It would be great if we could change the email from which CRM Notifications are sent so that those email notifications roll into the Inbox instead of going to Filtered. ... Exibir mais

It's great that when I go to use a Template, Document, or a Sequence in the Chrome Extention that I get a pop-up where I can search for what I'm looking for. However, when I go to use a Snippet I just get a big long list of all of my snippets and have to comb through them to find what I'm looking for.   Would love to have a pop-up with the ability to search for Snippets just like you can with Templates, Sequences, and Documents! ... Exibir mais

For many companies and their social media analyses, it is of enormous importance to see the impressions of their social media posts. This possibility helps enormously with the evaluation of published posts.   In addition, you don't always have to change between HubSpot and the social media channels when creating reports.   Best wishes, HBI ... Exibir mais

At time of writing, it is reportedly impossible to add forms to knowledge base articles. I'm aware that the tool is still fairly new compared to the rest of Hubspot's arsenal, but I feel like not being able to add forms to knowledge base articles makes it more difficult for us to capture potential leads who would be interested in purchasing our product.   So, being able to add forms to knowledge base articles not only would make it easier for my marketing and sales teams to find qualified leads, but would potentially help our customers get the information they're looking for faster. Otherwise, they'd have to take an additional step in journey  go find a form on a landing page instead of submitting and get the information they want instantly. Undoubtedly there are other potential uses for being able to add forms, including enabling users to ask questions that aren't listed in the knowledge base, among other things.   I would like to see form capabilities for these knowledge base articles in the future, and I hope to see it someday soon.   Thank you for your consideration! Sandra ... Exibir mais

I'm very excited to start easily embedding video on our blog with vidyard. The edition of a form is very exciting, however, the ability to "skip" the form defeats the purpose of having it.  For our purposes, the form is there to gate the content.    ... Exibir mais

The question "How long do you need?" seems unnecessary if there is only a single duration that is available and already selected by default.   ... Exibir mais

Currently, it is only possible to base customer loyalty and experience surveys off of default Contact, Company, Deal and Ticket properties.   It is not possible at this point in time to trigger surveys through list membership criteria.   This will make this tool 10x more powerful. ... Exibir mais

Simillar to this idea (https://community.hubspot.com/t5/HubSpot-Ideas/Notification-Option-when-New-Unassigned-Tickets-Come-In/idi-p/203014).   We need a way to be notified when a contact replies to an open ticket, otherwise we have no way of knowing unless we keep HubSpot open all day long.   There is a workaround to use the Reply to Email Conversation notification, but that requires assigning the email conversation to yourself first.   Thanks! ... Exibir mais