Great minds think alike

I think this is just an oversight as a relatively new functionality but when I wish to use a workflow to enroll prospects into a sequence I am unable to search sequence name.    As we have a lot of sequences I have to scroll down the list and after a couple of 'load more' attempts it seems to go back to the start meaning I am unable to find the sequence I need.    When searching for lists or other properties can usually type in the search box. Be good to have the same functionality when trying to enroll sequence.  ...read more

As a 2022 new years resolution, I challenge HubSpot to actually implement some of these ideas and fix the problems that keep getting raised over and over again. ...read more

Currently, our support team is working on the Conversations view in addressing requests.   However, we need to capture more details like the ticket topic, etc, which we can only edit the 'View more' section of things to enable this to happen. Editing this in turn affects the view of default properties of all tickets in all pipelines, which clearly would be inconvenient if you have multiple departments using Hubspot.      Being able to customize the properties on the ticket view on the right-hand side of the conversations view + have custom views for different teams would help greatly.   I'd suggest allowing to port in the displayed properties of different existing sections would be most helpful.   ...read more

For what it’s worth, if you’d like to provide a little feedback…   I love Hubspot and how everything works, but the chat bot is rather limited. And I think Chatbots will be very important and quite common in the future for many businesses (the next evolution of website forms), as cost improvement through automation will become more prominent.   With many businesses I work with… and most small businesses, they have a limited budget to work with, and can only pay for so many different things to be associated with their website.   This means, there might be a decision that comes to small businesses in deciding between paid Hub Spot starter package, and a more functional paid chatbot that provides more value to the company. Taking into consideration other   I am building a web package SAAS product, and that was a decision that I dealt with, trying to decide which pieces of paid software I was going to include in my paid package and which not.   My pricing does’t really allow for both ( A paid chatbot, and a paid hub starter) And your incentives between Free Hubspot and Paid Hubspot aren’t really that intriguing. The primary difference I see between paid and free is the removal of your small bit of branding. I honestly think most businesses would choose the free version.   In saying that, PLEASE, PLEASE, PLEASE, don’t take away Free Hubspot. It is an amazing product that I am so thankful for. I know I am fairly new, but the difference between Hubspot and Forms on your website, and the standard Website and forms that go to email are night and day. This should be one of the competitive advantage you are beating on a drum loud and clear.   If I were to suggest a modified marketing model:   As mentioned before, beat the drum between HubSpot for website forms (plus your ChatBot), vs the Standard website form such as Contact 7 for WordPress, for gathering customer date. Just avoiding SMTP email issue alone would be worth it. You should be standard for WordPress, as opposed to email forms. This will get you in front of millions of customers. (You of course have to do some marketing for this), but you should the standard for websites.   Rather than the incentive of removing your branding for paid starter package, make the incentive a more improved chatbot with features like basic decision trees and a few other simpler advancements.   Now that is a lot of incentive to upgrade to Paid Starter package. If customers could get all the power of starter HubSpot, plus a nice chatbot with it, so they don’t have to purchase that separately, that is a lot of incentive for $45/month. I would even pay up to $65/month for all that.   Plus, other chatbots don’t integrate with data collection like HubSpot products. That is the true power of Hubspot and needs to be made available to more businesses. Your next paid package is completely out of reach of about 85% of the businesses in US. An upgraded chatbot with your paid starter package is a marketing powerhouse that would be available to so many businesses. You are losing money to paid chatbots that are more advanced. You can capture all of the these customers, plus they get all the other power of HubSpot.   This would be a miracle product for small businesses, web designers, and more.   ...read more

We need the ability to add more columns in the marketing emails. 4 column max is very limiting if you have a row of small images all needing different links. ...read more

1.) As a marketing analysis reporting on email campaigns you love to see the kpi's of how each campaign is progressing. Yes, you can export the charts as a pdf or look at the generated dashboard  but for more intricate teams you'd love to export that data as a .CSV and compare them to other campaigns.  2.) The goal for this is to allow teams that use analytic platforms to sync up this CSV doc to the data warehouse.  ...read more

I've seen many posts about the dearth of functionality related to relative dates and automation in HS, and they go back as far as 2017! Reading through I've seen that Deals can utilize this, but I am unclear as to why this hasn't been applied to other objects such as Contacts, Companies, etc.  E.g. I'd like to set a data property field (#2)  based on a change to date property field (#1). Where #2 is set to 1 year after #1, yet there is no way to accomplish this simply, one can only set to a specific date (useless) or to the "Date of Step" (also useless as it would result in both properties having the same value).  I know that other CRM's have long had this functionality, why is HS dragging their heels on getting this implemented across the platform?  ...read more

Hello I raised a Hubspot Ticket No. 8937800 in November, asking if the most recent Task could be logged first, so that it's the first one viewable on-screen. At present we have to scroll to the bottom of the Task screen to see the most recent task. I was advised that this was currently not possible and one of your collegues suggested that I submit this request to your Ideas Forum as I feel that this change would make this function more efficient and user-friendly.  Hope this helps. Kind Regards Paul  ...read more

Filter lists to include/exclude certain pages the CTA lives on, however, I can see how this feature would be very useful and a great addition to the HubSpot CRM. ...read more