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In case you have several Phone numbers in Hubspot, you can chose before making a call. When chosing the second number and making a call, the next call will again be made from the previously chosen number and NOT from the standard number. Before the update, my standard number was always chosen automatically by the system. Would be great to have this funtionality back! Thx ... Mostrar más

It would be helpful if the blog had an option for automatic URL redirecting in case the posting of a blog article is temporarily or permanently suspended. Sometimes blog articles need to be disabled because the articles are out of date or the portfolio has changed. However, these articles are still linked or shared on social media, for example. If you always have to do this manually, there is a risk of forgetting. ... Mostrar más

At the moment much of your reporting or functionality is reduced if the HubSpot customer does not base every inbound customer interaction around creating a ticket. Can you make it so that is not a requirement? Many customers don't want the official "feel" of a ticket. ... Mostrar más

The oldest date for 'Became a Lead' does not become the value when two contacts are merged in Hubspot, so the field is incorrect for any merged contacts.   Like Create Date, Hubspot should keep the oldest value when two contacts are merged. Otherwise, the informations is incorrect.  ... Mostrar más

Custom multiselect property definitions should be shareable between objects so that the fields can be synced or agregated.   For example a deal has X line items that all have a Product catergories (PnL reporting line for example) assigned to them through a multiselect field. A workflow would allow copying the values to a the same multiselect field at the deal level. Deals could then be filtered based on product categories they include.   (This might be less usefull if deals could be filtered based on line item properties.)   In the same way companies could agregate in a "Industry" muliselect the "Industry" fields of Contacts and clid companies.   ... Mostrar más

Hubspot support suggested I submit an 'idea' to get the Hubspot 'Close Date' to match the 'Close Date' field it syncs from in Salesforce.    Right now, the Hubspot value does not match Salesforce. Hubspot support says this is because Hubspot uses a date-time value and in doing so, Hubspot changes the date that originates in Salesforce. The Hubspot value should match the Salesforce value it syncs from. We cannot use the field if the information in it is incorrect.    ... Mostrar más

Me gustaría que se pudiesen crear workflows para aquellos contactos que abren las campañanas de correo, realizan clics pero no convierten.    Por ahora solo se puede revisar de forma manual.    ... Mostrar más

With the latest UI update of the deal page, we lost the comfort of seeing some important information right away. I can't see if a task has any description or comments I can't see if a note has any comments If you plan to stay with this UI, it would be great to have some kind of notification/indicator in the collapsed activity that there are some comments, notes, and so on. Thanks to that, users would now they should expand the activity to get more context. ... Mostrar más

For our sales department I would like to report the exact call time per agent. But this is impossible with transferred calls at the moment.    Is there a possible to track transferred calls as seperate? So that I can make a report with the exact call time per agent? Thanks! ... Mostrar más