Great minds think alike

This would be in relation to the cookie consent banner and ensuring good practice in the way of the IAB TCF v2.2 Framework. This framework is a requirement to using some advertisers cookies (Adroll) on a website with visitors from within European Union (EU), the United Kingdom (UK), Brazil (BR), Canada (Quebec).   In order to use the cookie banner service provided by Hubspot as well as using advertisement services such as Adroll, this framework is a requirement however it is not currently supported.   It would require minimal adjustments to the text and layout of the default cookie banner offered with the hubspot tool to be compliant.   It would benefit all users of the Hubspot cookie banner. ...read more

Hello, Our staff uses the meetings scheduler with the Microsoft Teams integration as the location. When a meeting is scheduled, the Teams link is automatically sent. We noticed recently that Teams meetings scheduled via the HubSpot scheduler do not include the option for attendees to call in and join by audio. (Please see the highlighted section in the attached image to see what is missing.)   This is problematic as sometimes attendees do not have audio on their computer and so need to call in via there phone. I suggest that the Microsoft Teams integration be upgraded to add this feature.   Thanks for considering, Jenny Thank you ...read more

Managing a customer front facing team & figuring out coverage for chats would be a lot easier if a detailed report of past chat history.  The current one is not very helpful! ...read more

I have a workaround ATM via a WF but wondered if there was any thoughts to implementing in HS a way to set mutliple notifications for task entries?  right now there is just the 1.  As our tasks are being synced to google calendar, i know i can edit the item to add notifications but would like to see this inside hubspot when creating a task.   ...read more

We did some data reconciliation on our DB however some duplicates needed to be done manually on HS. In one instance we had more than 300 duplicates. After failing to merge support told me there's an all-time limit of 250 merge on companies or contacts. I don't see that being used often but would great if this could be removed.    ...read more

Let's say I have my report of leads with 3 columns: - onboarding status - marketing status - sales status I would like to be able to create 3 pies for each status without having to create 3 separate reports. I would also like to display this data in different ways: pie, table, etc, without having to create a report for each view. ...read more

Managers in a call center environment are responsible for reviewing call performance and ensuring quality customer interactions. However, allowing call agents to delete recordings can undermine this process. By disabling the delete option for call recordings, managers can ensure that all call data remains intact and accessible for review, training, and performance evaluations, promoting accountability and transparency across the team. ...read more

Hi team, I have been looking for a way to add deductions to an invoice.    an example of when this would be of use is when you have an introducing partner involved in the deal. You are sending your invoice to the partner in order for them to then invoice the end client. The introducing partner is taking a percentage of the commission for bringing you the deal so they will be paying you net of that percentage.   You still want the full amount on the invoice for everyone's records but you are not expecting that full amount to be paid.    The ability to add negative line items would probably do this fairly easily.  ...read more

Hello, we are a team of 10 sales people.  we use SSO to sign in. Hubspot forces a logout every day. Resulting in every sales person to sign in with SSO every once in the browser and once in Outlook (if you close down outlook, even an extra sign in). this results into at least 20 times a day the signing in proces. this is anoying - so people don't always sign in into outlook and thus don't log every email. this results in lost data - cleanup initiatieves - people **bleep** of on each other because they can't find what they need if they collaborate on a projects. all of this looses our company 30 minutes a day. or 3 working weeks a year.  So if once we get to a team of 150 sqles - we have a FTE only busy with signing in and the concequences of not doing this always. this is utterly crazy in my opninion. On the other side you have the argument of safety - requesting a new sign in every day is claimed to be safer. So why not solve this? option A ---- give the company using your software the abality to turn off the forced signing out. option B ---- automate the SSO sign in on the background, or use another automatic check mechanism - so that you don't bother the user with it. ...read more