We've been updating our contact property fields to better match our internal database for smoother integration. I.e. we need a Direct Line field rather than the generic Phone Number field. Through this process I've found not being able to edit the default properties presents several challenges. I instead tried creating custom fields, but currently our only options are number fields with limited options (unformatted includes decimals, formatted includes commas, and then there's currency) and single-line text fields, which leaves it to the user or contact filling out the form to correctly input their information. Not ideal. There currently is no way to clone the current Hubspot phone number fields or to add the same features and requirements (country code drop down and character requirement). My simpliest suggestion is to allow Hubspot admins to clone default Hubspot property fields or at least the fields for phone numbers. A potentially more complex method would be to enhance the form field options when creating fields to have an option specifically for phone numbers that will include the country code feature, minimum/maximum character requirment, and the formatting that only allows numbers and dashes. This feature really would help my company and save us quite a bit of extra work on the back end of data management and formatting. Thanks!
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