Great minds think alike

We want to choose specific prospecting languages for each agent however it should not conflict with either user/account level language which we want in english. ...read more

For integrated applications that apply custom Objects (and pending AppObjects deployments), datasets based on this architecture should also be deployable via API when an application is installed. There is a similar request, only in reverse, already existing as an Idea, here: https://community.hubspot.com/t5/HubSpot-Ideas/Feature-Request-Export-datasets-created/idi-p/649630 ...read more

For each agent custom languages for specific segments/markets. ...read more

HubSpot permet de créer plusieurs signatures e-mails, mais pas de choisir laquelle utiliser dans les e-mails envoyés via les séquences. Résultat : on doit jongler manuellement entre le français et l’anglais à chaque envoi. Pourquoi ne pas offrir l’option de choisir la signature directement lors de la création d’une séquence? Ce serait un vrai plus pour les équipes bilingues! ...read more

Currently in the text snippets and email templates tool, it's only possible to use tokens from standard objects such as contact, company and deals. It cannot pull any custom object fields which is a huge bummer.   It'd be really useful if HubSpot can implement this feature for enterprise accounts who have data spread out across multiple standard and custom objects. This is possible in marketing emails, so implementing this in custom objects just makes sense.   Please upvote this idea if you feel the same or have had similar painpoints! Thank you. ...read more

There is one very crucial feature that was included in the scoring properties (that will be sunset soon) and it does not exist in the new Lead Scoring tool, available from the Marketing Hub - that is conditional logic. Let me give you a few examples: 1. If a Company's annual revenue is more than 100k AND the Company's industry is "Financial Services" - add 5 points. 2. If a Company's annual revenue is more than 100k AND the Company's industry is "Retail" - add 3 points. 3. If a Contact's job seniority is "manager" AND the number of employees of the company is less than 100 - add 5 points. 4. If a Contact's job seniority is "manager" AND the number of employees of the company is more than 100 - add 3 points.   See, the number of points one would like to add may differ - a manager from a smaller company is most probably a more valuable lead than a manager from a big corporation. Similar thing with industries - depends on what is your ideal customer profile or thresholds your company may have for onboarding business from specific industries. This kind of logic is still available with the "Score properties" but as mentioned before - they will be obsolete by September.   These are all just examples, but without the possibility to add conditional logic operators like AND, OR that are pretty much available on every other HubSpot tool (lists, workflows, custom views, reports, etc.) I am (and I belive I'm not speaking just for myself) missing out on adjusting the Lead Scoring tool to meet my business goals. ...read more

HubSpot is now requiring all users to go through the 'select account' flow upon logging in, even if the user logging in is only a member of a single account. While this flow is great for those who are members in multiple accounts, it is redundant for users who are only members in one account. ...read more

In the previous version of the knowledge base, it was possible to add "custom text links" to the footer of the theme which was very useful for adding the privacy policy, cookie policy, accessibility statement etc.   In the new version of the knowledge base, this is not possible and the links have to be added and spaced out within a single block of rich text. This means that in the mobile version of the knowledge base, the formatting is completely thrown off.   This workaround is unsatisfactory and gives a poor impression of the page when viewing on mobile. It would be great if we could restore the ability to add custom text links on the new knowledge base as well as the other editing features which were available in the old Knowledge Base. ...read more

Why did they remove the ability to add files to emails via the app?   My sales team relies on this feature. We have templates with basic information, but I curate additional resources that they need that are specific to our listings. We don't send this information out on initial inquiries, but do once it is requested.   We rely on the ability to quickly access this information on the go. The sales team knows that whatever is in the hubspot files is current and accurate. Now we have to have static files on individual phones or tablets or whatever.   What is the rationale, and can you please put it back. ...read more