Currently, only one telephone number can be stored in the ‘Phone number’ property field. However, contacts often have at least one other telephone number (landline and mobile) that they actively use and that we therefore need to have available in HubSpot. I would therefore like the ‘Phone number’ property field to function in exactly the same way as the ‘Email’ field, i.e. that several phone numbers can be stored in one field and that one of them is the primary phone number. We currently use HubSpot in the way that we have 3 property fields for the phone numbers, but we run into ‘problems’ with this in various places. On the one hand, the telephone number is often overwritten in form submissions where the telephone number is requested, as the contacts sometimes enter their landline number and sometimes their mobile number. And secondly, our software, which we use for telephony, only recognises the telephone numbers in the ‘Phone number’ property field for incoming calls.
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