Currently, transactional emails are categorized as Marketing emails. We use transactional emails to send receipts and platform updates to our app users. This can be a large volume of emails, and, based on subject alone, a contact knows if they need to review the email or not, resulting in a significant amount of unopened emails. Our users want to receive these notifications, despite only needing them once in a while. Because of the low engagement with Transactional Emails, users are often categorized as Unengaged, preventing real Marketing Emails from being sent. It would be better to treat Transactional Emails as a separate category, maybe 'Transactional Emails' to make the distinction. Or allow us to set the email type on the actual email itself.
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