Hi there,    would be great having the possibility to build lists of companies. To date, we can create only views on companies and we cannot use them in Workflows (Company-workflows).   Cheers, Riccardo ... View more

*Submitting on behalf of one of our users*    When using the follow up email feature built into the forms editor, I would like to be able to add personalization tokens to emails within the User Interface. This can be done manually by using curly brackets and pasting in - example: {{contact.firstname}}    However, many of our other email rich text fields support the option to click on the little "person icon" to select personalization tokens to add to emails. I would like the this added to the Form Follow up email builder.    Thank you!  ... View more

When you have products assigned to a deal and you create a quote with only a number of those products selected, the remaining products disappear from that deal.     What does this mean for the user? - Loss of custom product history (from first quotes on a deal) - Loss of deal value - Negative impact on forecasts and reporting - Multiple sources of information related to a single customer, as the user needs to create new deals for every new product they wish to sell via a quote.  - Loss of system efficiency because of above. ... View more

Right now the only way to search emails in the conversations inbox in hubspot is using filters like open/closed, basic temporary ranges, and title of the email.   It will be really useful to have the filter option of email adress and/or customer name, it make easier to check spam or search for "lost" customer emails with other email adresses not added in hubspot previously.   Let's do it! ... View more

Hi,    I think it would be great to create an API that would allow partners to get customer reviews directly from the Hubspot Agency Directory.    I also think this would be a great idea to get Certifications from the agency as well :)   Currently, I'm creating a HubDB to show them but it would be amazing to get them automatically.    Thanks ! :) Luc, Lead DEV @Markentive ... View more

Hi   I'd like to be able to exclude anyone with the same @companyemail address that I have so that I don't receive notifications when a team member views a document or visits our website.  I am only interested in the activity of leads and customers.   Thanks ... View more

The Support bot chatflow template makes it impossible to build a bot flow that allows the customer to ask their question before giving some piece of information designed to create a Contact card for them in Hubspot.    As a Hubspot user, I want to have full control over how my customers are handled. When it comes to providing support via a bot, I want to avoid putting hudrles between them and the information the are seeking. In this particular case, I don't need to harvest any personal information or to create a contach card for them until I need to follow up woth them. If the bot successfully finds the required information for them in our Knowledge Base, the flow should end there.   Lastly, it seems a bit self serving on Hubspot's part to not allow me to create a bot flow that makes it necessary for a contact card to be created for every chat visitor when we are being charged per contact.   Please allow for more flexibility in chatbots flows.   ... View more

I can set multiples NPS and CSAT surveys and send them to different type of customers in different languages. I need to do it with CES surveys ASAP. Pleeeeeeease! ... View more

I feel it would be a great idea to have the ability to reply or comment to a note or task.  My team would be able to communicate better using HubSpot.    ... View more