Great minds think alike

SPriller

Hi, I work a lot with the task overview within Hubspot. I use queues and everything to group the tasks, but it would be amazing to be able to color code them individually. So f.ex. for my own logic green would mean "i sent them an offer and should call them to ask if they have questions" and yellow "sent API info". That could allow giving an even quicker overview Best regards 🙂

aakorver

I lead the in-house marketing team at an ad agency. We use HubSpot for our entire marketing and sales program, including, crucially, reporting to internal division leaders and the executive team. For these folks, they're generally looking for top-line insights that simplify the data and offer a single snapshot. As part of this workflow, I love and use the Ads ROI insight (as well as the impressions, clicks, contacts and deals top-line insights in the Ads tool) daily. I would love to be able to include these insights in the dashboards I use to report to my leadership team, and it feels like a huge miss that there's no way to even approximate these insights in dashboards currently. As is, I manually write in the insights from this tool in a text box in the dashboard I use for reporting to the exec team.

BasWelhuis

When you're currently forwarding a conversation message it's not possible to edit the text you're going to forward. It would be ideal to have the option to edit the text. You can't see what you're forwarding.

TashKearney

We often have to log meetings against our Hubspot deals after they happen (last minute, unplanned etc). When logging the meeting and noting who was there, you can't add internal attendees. Given we are often sending two or three team members to a meeting, it would be great if you could add Hubspot users as attendees so there is a clear record - rather than trying to remember to name them all in the notes

bern000det

It would be useful to receive notifications when a winner has been found for a CTA that's set up as a multivariate test. With the ability to toggle this feature on/off (perhaps in the Settings page under my Notification preferences), I wouldn't have to manually check if a multivariate has been declared a winner or not.

HSvrn

Hello, I would like to include in a list contacts that haven't received a specific marketing email. Seems it's not possible right now in a "straight" way. I know a workaround but that's not easy to use. (create a list with contacts to which email has been sent + create other list excluding this first list).

marcy730

I would love to be able to add a report to more than one dashboard at a time. We have 30+ dashboards, and it is a bit of a task for one person to add multiple reports to a dashboard one by one.

BasWelhuis

Who: This feature is for everyone that is using the consation inbox as a replacement of Outlook (team-email). Our goal is to fully replace Outlook by the conversation inbox. Currently it's hard to compose long and complex emails since the box-size of the composer is quite small. Currently it's already possible to make the composer bigger when responding to an existing email.

mhutter

Currently, the file preview makes very bad use of screen space: It's hard to see anything in this window, even with small documents. The value of having a "preview" per se is negated by the fact that still the entire file needs to be downloaded, so why not just display the file using the entire screen? (at that point, the question comes up whether the UI elements are even needed or whether the file could just be downloaded and displayed with "Content-Disposition: inline")

EP13

Hi, I would like to avoid customers contacting us back simply by replying to the same ticket/conversation if the issue we need to fix is a different one. Right now we have a workflow which will move to closed all tickets/conversation which do not get a reply back within 72 hours. I would like to achieve the following: when someone wants to reply to an already closed ticket he can do that but I might miss the notification as the ticket status is set to close and I will not see the ticket or conversation in my inbox. We have an automated workflow that will send an email to the user explaining that the ticket is closed and he should open a new one to get assistance, but it is not really customer friendly. Does this already exists or is there anyway to implement something linke this: if the customer replies to a closed ticket/conversation a new convesation/ticket will open and I will be able to see it on my inbox? This will help me to not miss communications with clients and it will avoid that customers open the same conversation/ticket over and over again for different issue. Zendesk as an example offers this option

Great minds think alike

Color code tasks

Ability to add Ads ROI to reporting dashboards

Option to edit a forwarding email

Add Internal Attendees to Meeting Log

Enable notifications for multivariate CTA winners

Email has not been sent to the contact - Filter in lists

Being Able to Add A Report to More Than One Dashboard

Bigger composer screen for creating new email in conversation inbox

Make file preview bigger

Create new conversation on open status when a reply is received on a closed ticket

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