Hello - we are having issue with links opening up files that our contacts submit with the request for quote form. The form submission goes directly to our estimating area who are not users in Hubspot. We used to be able to have them simply click on the link and it would open the file. Now, one of us HS users has to look up the contact, find the file that was uploaded, save it to our internal network and then forward back to the estimating area. This is counterproductive. Any chance we can have functionality worked in so that a file that is submitted over a form like Request for Quote can be opened by someone who is not a user in Hubspot? ... View more

It will be great if we can shift the positions of the report cards within email performance page, similar to a dashboard, so that we can  place more relevant stats higher up the page.  ... View more

Hello,   I used to be able to directly access my Hubspot account from hubspot.com - it just redirected.   And it stopped.   And now I'm one click further away from my account. That's probably like 30 additional link clicks a day. I asked a colleague if she was bothered and her response was "I am losing hours of my life."  It's completely useless since I don't have anything to do on the website really. PLease just go back to the redirect.. ... View more

My team & I would like to know if it’s possible to apply time settings to a specific part of a workflow or specific actions instead of the whole workflow. Or if such feature is planned to be developed ? For instance in a same workflow we would be able to trigger marketing emails during all the week and business emails / demo requests only during sales working time. ... View more

Would love to have the ability to change the fields that the form on a Hubspot video collects. Right now it defaults to first name, last name, email. Want flexibility to remap to different fields, make certain fields mandatory, add more fields, reduce the number of fields, and/or to do progressive profiling.   See limited Form field functionality ... View more

When you click on a marketing email from the list view, you can see not only the performance of the email overall, but which actions were taken by specific recipients in the funnel. This is not available for sales emails, and you can only see the actions taken by contacts within their contact card, and not in a list view.  https://cdn2.hubspot.net/hubfs/2100863/marketing%20emails.png  ... View more

When categorizing forms, it might be easier to filter by submitting forms by category, for example, a filter of all who submitted a "content" category form or if someone submits a "contact" category form. ... View more

Present visitors who mark a Knowledge Base article as unhelpful with a form to submit specific feedback as to why the article was not helpful. This would allow us to actually address the issues that visitors are experiencing.   Idealy with the feedback form would allow for the option for both multiselect choices of common issues and open text fields for more specific feedback.   Would be great to be able to see this feedback data from the Knowledge Base Insights dashboard. ... View more

HubSpot recently made an update to change the default task due date to 3 business days. I've had a number of customers call in wondering if there is a way to change this in HubSpot, which there isn't.   A great tool for our customers would be to set default values for the due date when create tasks, as well as the default time. ... View more