Having the abilty to mass upload domains that we want to opt-out of allowing an automatic company association would be VERY helpful.     There are thousands of universities that provide students with a university domain. When the students leave and go into the market place, they may still choose to use their university domain. We don't want all past students to be automatically marked as "working for" the university they studied at. Entering each domain manually is beyond daunting. Maybe HubSpot could also have a toggle button that would allow its users to opt university domains in or out of the automatic company association via email domain. That would save all of us the time of weeding out university domains and entering them into the opt-out window one-by-one. ... View more

Curently, we are very limited in terms of what we can create on a knowledge base article in terms of custom code. For example Serial number lookup field custom script Shipping status lookup custom script HTML tables Complex layouts Download buttons Forms For pages / landing pages one is much less restricted. So I would love it if you can give us the edit tools you have for pages also for knowledge base articles. This would be a game changer in terms of flexibility of the KB. This would also give features like revision history to KB articles and planned publication dates. ... View more

As an Inbound Marketing Consultant (Hubspot Partner ) I want to create a function in Hubspot to set up weekly notifications for the change of status (i.e. Lead to MQL) of our contacts instead of real-time notifications, so that our clients receive fewer emails and decide themselves how often do they want to receive these kinds of reports.      Currently, when a contact changes his status (becomes an MQL ,for example), our clients receive a notification about it right away, for each given contact. Our client contacted us to see if there a possibility to set up notifications in a way that they would receive these kinds of notifications only once a week about all the LEADs that became MQLs (for example) during the past week.   ... View more

As an Enterprise Sales customer, we should be able to set custom goals. I love that we can set goals for number of calls made, deals created or revenue but I'd also like to set goals for individual users based on Number of Deals Closed by Pipeline and (more importantly for us) Deals with a Deal Stage Modified This Month. We want to be able to show how our Sales associates are progressing their customers through the sales process. This will help us better understand at what point of the sales process do our Sales associates need specific training. If they have had 20 deals progress to Step 3 of the process and only 8 progress to Step 4 then we know that we can focus training efforts on how to get customers to a Step 4. Setting goals around this would be helpful if only on a cumualitive basis.  ... View more

We have large B2B accounts for which we would like to have an overview on the support side. For that it would be extremely helpful if we can filter the whole support dashboard for a specific company. This would also make it easier to check if we are living up to service level agreements for such an account.   Add an option to filter for companies in this drop down to filter the service dashboard. ... View more

Our team uses Sequences as a way to start a conversation with the prospect and make phone calls while the sequences are running.   When we connect via phone, and not email, it would be very helpful to us if logging a phone call would count as a response to the sequence and unenroll the contact.. ... View more

In the sales dashboard, you can choose for every report / graph the option "Report Settings" that brings up a sidebar where one can filter for almost any property as well as choose comparison periods. This is very helpful for quick comparisons.   Unfortunately the service dashboard reports do not have this filter options. Instead one has to create everytime a custom report even if you only want to make quick temporary adjustments. So if you could extend the reporting of the service dashboard to the same filtering level as the deal reports that would be great.   ... View more

Currently incoming conversations can be assigned to specific users and teams and the contact owner (see screenshot). However, the contact owner is usually a sales rep in our case. But we have a custom property called "support owner" which of type "user". It would be great if we can automatically assign a conversation to this "support owner" field.   We would need "Support Owner" in this drop down. ... View more

Blog posts have an awesome revision history view. The blog editor has additional tools such as revision history   However, knowledge base articles lack this feature. This would be very valuable to have a version controlled knowledge base and the ability to create drafts. Basically just enabling the same editor tools from the blog for the knowledge base would be perfect!   The knowledge base article editor lacks the button for revision history... :-(     ... View more