HubSpot Community - HubSpot Ideas - Page 3

JChu8

It'd be helpful to have a date field that updates ONLY when the contact initiates an action, eg form submission, FaceBook Messenger reply, email response, etc. This makes sorting through leads more relevant, as it's not just create date (where you'd miss out on existing contacts that re-submitted a form or messed in) or last modified date (which includes company-initiated activities that may not generate a response and would just add more noise when sorting through contacts).

Kidomu

Posting on behalf of a customer As part of the updates to the CRM records, the colour-coded bars were removed from the record cards in the top left, e.g. on deal records. Suggestion: please bring them back as they do help to visually distinguish the deals Previously (what they used to look like) Now

jmills4

In the Calls section of a contact it would be awesome to have a drop down in the "log a call make a call" that would be to text a contact. Since more customers use texting over email it is a feature that would be super helpful to companies using hubspot.

rjacobs

To support parent/child companies who have different Salesforce environments but would like to use the same Hubspot account. Would be great if we could integrate different Salesforce accounts.

SSpiers

It'd be great to have the function to be able to report on the hourly breakdown of chat volume from a certain date. This will be a great help especially when looking at staffing levels.

paigeleslie

While I understand the idea behind having the Note/Email/Call/Log/Task/Meet shortcuts at the top of the contact cards, it would be excellent if this section could be customisable as well. For example, we've installed an application we'll be ringing from, so it'd be great to remove the Call button from our view so our sales agents don't accidentally use this instead of the app.

fabiogomesds

I need to see in the custom reports or default reports: -chat amount with First Response time over 60s -chat amount with Create Date time between 08:00h e 18:00h I didnt found any resource to do this for now.

CMayer

Following case: - I have users A and B in Hubspot and external contact X - A is sending an Email from Hubspot to X and B is in CC - Contact X is doing reply all and sending to A and B - In this case user A and/or B are created as contacts This results in that over time all internal hubspot users appeaar as contacts which is quite confusing. Unique ID for this should be the Email.

liangsj

Submitting on behalf of customer Hi Team, The customer reviews the revenue attribution card of the respective email campaigns and thinks that it will be really helpful if the Attribution model dropdown (see currently set as Linear) can be fixed across all email campaigns and if they change it then it will be applied based on the user's last setting. This helps to save them time from switching to another model. Revenue Attribution Card - Email Performance

LGroccia

It would be great if we could add the reports that are listed in a form report, such as the Step completion, conversion pages, and submissions by source, to a dashboard.

Last Contact-initiated Modified Date

Bring back the color-coded bars e.g. on deal records

Texting

Integrate Multiple Salesforce Environments

Allow reporting based on hourly breakdown for live chats/chatbots

Remove the circular icons at the top of the contact card

Create filter by hour with chats

Prevent creation of hubspot users as contacts

Fixed Attribution Model Setting in Marketing Email Campaigns

Add Form Reports to Dashboard