Great minds think alike

It would be very useful if HubSpot forms allowed the creation of questions that are not tied to CRM properties. These types of fields could serve internal purposes—such as driving conditional logic or collecting temporary input—without being saved to a contact or company record. For example, we might want to ask the user if their inquiry is urgent, or whether they’d like to skip a step in a guided experience. These responses could help determine which automated path the user takes, but they don’t need to be stored in the CRM long-term. This functionality would also be valuable for campaign-specific logic. Sometimes we need to collect information only relevant to a single campaign, and creating a new contact property just for that adds unnecessary clutter. Ideally, these “logic-only” or “non-binding” fields would still be usable within workflows and reporting—so we can trigger automated actions or analyze submission behavior—but without requiring permanent storage in the object model. Adding this flexibility would allow users to design cleaner, smarter forms that meet both operational and user experience goals, without overloading the property manager with transient fields. Thanks for considering this improvement. ...read more

It would be very helpful to expand the "Prioritize contact owner" functionality in the Meetings tool to allow referencing custom owner properties—not just the default Contact owner field. Currently, this feature is limited to the default Contact owner, which can be restrictive for teams that manage contacts using multiple ownership properties. For example, in our case, we use a custom property called Benefits Contact Owner for scheduling "Benefits Discovery Call" meetings. Ideally, this meeting link would prioritize the Benefits Contact Owner instead of the general Contact Owner—but there's currently no straightforward way to achieve this. Adding the ability to select which owner property is prioritized for a given meeting link would provide greater flexibility for teams with specialized sales or service processes. ...read more

Beta: Meetings index page and custom meeting properties   Really excited about being able to use custom meeting properties for reporting, it opens up a lot of new possibilities. But in practice, it’s really hard to use at scale: I wanted to categorize past meetings using custom properties, but we have over 5,000 meetings. There's no way to update them in bulk, so we'd have to update each meeting manually, which makes the feature unusable for historical data. Also, if I want to enforce a custom field (like “custom meeting types” or "custom meeting sources"), there's no way to make those properties visible on the activity card when logging or scheduling a meeting from a contact/company/deal. So users never see it, and it doesn't get filled in. Having bulk editing + visibility on the meeting activity card would make a huge difference and really allow teams to adopt custom meeting properties in their processes ...read more

Currently, HubSpot only lets users define a user’s general working hours in 30-minute increments. There’s no option to set start and end times (or break times) in 15-minute increments. This forces teams to either block off larger-than-necessary chunks of availability, reducing true capacity, or risk scheduling users back-to-back with zero transition time, leading to stress, late starts, and lower service quality. ...read more

Currently, HubSpot limits historical visibility on custom behavioral event data to 5 years. This restricts long-term trend analysis, customer lifecycle tracking, and strategic forecasting — especially for B2B companies with long sales cycles or multi-year journeys. Suggested Solution: 1. Introduce tiers and allow accounts to select from retention tiers, such as: 5 years (default), 7 years, 10+ years. (This can be paid for 10+ years or may be an enterprise feature.) 2. Implement an "Archive Access Mode" where data older than 5 years is not stored in active memory but is: Available on-demand and can be queried in a separate UI 3. Offer a native connector to sync all behavioral event data to external storage with an easy export and visualization toolkit. ...read more

It would be great if users/super admins had the ability to temporarily pause notifications. This would allow users to pause their own notifications, or super admins could pause notifications on behalf of other users. Expanding on this feature, it would be great if users could also pause their notifications for a set amount of days. This would be wonderful for users going out of office/on vacation.  ...read more

Unbounce HubSpot User option for HubSpot Admins to self-serve instead of contacting HubSpot Support.   I have made this request before every time I have a support ticket- but giving the ability to unbounce users for HubSpot Admins to self-serve and unbounce users in HubSpot would be more efficient. This has a lot of wasted time working on these by asking our internal networking team to check if emails were blocked before hubspot support will check if an email was "bounced". I need to be more strategic with my time and give our hubspot users back in more efficiently. Also, I have had this happen to many hubspot users who are active everyday, so them becoming bounced at somepoint makes no sense and wasted time for them and me. ...read more

I would like to create a firm Calander that everyone at the firm has acess to. When there is a new meeting or event created, then that said meeting or event would also directly link to the asscoiated contact/company. It would also need to be a calendar that everyone at the firm has acess to, not only one person.  ...read more

Dear HubSpot Team,   I regularly work with a large number of workflows that are organized into thematic folders. Unfortunately, it's currently not possible to set the folder view as the default. Each time I open the workflow tool, I’m taken to the full list of all workflows, which quickly becomes overwhelming with many entries.   I’d like to request the option to define the folder view as the preferred or default view—ideally through a user or account setting. This would greatly improve navigation efficiency, especially when managing extensive workflow structures within larger teams.   Thank you in advance for considering this request. I’d appreciate any feedback on whether this feature is already planned or could be taken into account in the future.   Kind regards, Na na.cao@bressner.de ...read more