Hello! I was editing some of my CTAs based off a new style we've decided to implement for them, but soon realized that we would have to manually edit every CTA button every time we include one in an email or blog post.   I think we would benefit from having the option to create our own CTA templates in HubSpot (much like we do email or blog templates), and be able to select our templates when putting them in our messaging. This would ensure that any styles, colours, formatting, etc. that we want to use for our CTAs would be saved and are able to be chosen from when we add CTAs to our messaging, without having to continuously edit each CTA every time.   Let me know your thoughts. Thanks! ... View more

I would like to the ability to change the Sales Pipeline while using the mobile app. This seems like a simple property that should be included from the Edit or Create a Deal screen. An even better solution would be for the default properties that show when creating or editing a deal on the desktop version, to show up as the default properties in the mobile app as well. ... View more

Hello :)   Is there a possibility to integrate giphy or something similar to conversations?  We use giphs a lot while chatting with our customers and it is really not convenient to look for a file outside Hubspot and then upload it, would be great to do it directly from chat window.   Even better, if this will work also for tickets/emails :)  ... View more

Scott from the product team here.   We've heard from our customers that sequences reporting does not give a full picture of email performance, and customers must try to stitch this data  together by viewing template and sequence reporting independently within HubSpot.     To solve this, we're building open and click reporting directly into Sequences.     If you're interested in getting early access to open and click reporting, upvote this post and we'll reach out to you to let you know as soon as it's available.  ... View more

Hello HubSpotters! I think it'd be a great idea to have a Table of Contents (TOC) functionality in the Email tool. Mailchimp offers a function like this, and it is quite useful for longer emails with a lot of content. You can see an example of this here:   https://mailchi.mp/884b5435adb7/smart-infrastructure-hub-newsletter-whats-been-happening-this-summer-in-our-hub-211257#mctoc12   The utilize a different type of H2-H3 Settings, that designates it as TOC and builds in the functionality without having to hard code any anchor tags.  ... View more

It would be really nice to be able to filter tasks more granularly and create smart lists or workflow enrollments from this data. For example:   If we wanted to create a list of contacts that have specific tasks completed. This will allow us to either enroll them in additional sequences or workflows etc.   It would be ideal if we can:   Filter & create list of contacts by last task being complete Filter & create list of contacts by first task being complete ... View more

It would be beneficial for an email extension to create a company record rather than a contact record. This would allow the properties under company to be accessed which could be more applicable than those under individual contacts, furthermore if the contact should change it would be more beneficial to have the company record created with multiple contacts underneath. ... View more

There should be a way to select a campaign when manually entering a contact record.  Example:  A prospect calls in and my staff asks "how they heard about us" and the customer answers with "billboard."  We need a way to select a campaign that is associated with "billboard" when manually adding the record. ... View more

As it stands the HubSpot API will accept the HAPI Key for all requests.   As a corollary this means that anyone who has the HAPI Key can do anything with the account. Such as:   Export all contact information Send any email campaign Manage users Export and manage deals Etc. There is no way to limit the power of the HAPI Key in HubSpot which is really a weak point. If the key is ever compromised, the portal is at extreme risk which can do irreparable damage to a company/brand.   What is needed is a more comprehensive security setup for HAPI keys. Yes, we can phase them out and move to OAuth, but seriously, the HAPI Key is used in so many integrations by now that it would be literally impossible to "phase out" at this point.   So, for the long run I am proposing:   Create a way to maintain multiple keys and suspend/revoke their access Make it possible to limit them by IP Add an optional hashing mechanism for [sensitive] calls Add a way to fine tune any key's access to different APIs. As an example, look at SparkPost's API key management:     I would also like to add that the key itself looks like a UUID v4 — not guaranteed to be cryptographically secure.   I think you would be better off using other recommended hashing methods to generate guaranteed unique and unguessable keys at least 128bits long. Just my own two cents. ... View more