It would be really useful if there was an easy way to distinguish closed vs active deals and tickets, particularly on the right hand column of a contact file. This could be easily achieved if ther was an option to change the font colour or to make it itaalic if a record meets the criteria 'any of closed'. Once a contact has more than 2 or 3 associated records it becomes very difficult to quickly see which ones are current and which have already been delt with, especially as there seems to way to sort these in the right hand column.
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