Great minds think alike

BEdenborough · ‎Aug 10, 2021

Using Outlook for Mac on the Macbook with the Add-in in great - does exactly what I need where I can select to log the email with the contact and/or company(ies), just adding the email on BCC does not match my needs. However for our team we are mainly out on the road and using our mobiles (iPhones) to send emails / book meetings. Can we get an add-in available on mobile devices? I think a lot of the workforce that would be using Hubspot would be more mobile device focused day to day.

Juanest · ‎Aug 10, 2021

Hola 🙂 Actualmente, en las analíticas de paáginas de destino, no tenemos métricas sobre los enlaces. Por lo general, las páginas de destino contienen diferentes enlaces y es importante contar desde Hubspot con información que nos permita analizar el rendimiento de los mismos. En el reporte de rendimiento de las landing pages y en las herramientas de analíticas, sugerimos incluir información sobre los enlaces, que nos permita conocer las vistas, los clics y las tasas, entre otras métricas. Esto es importante porque a veces se construyen botones directamente dentro de las landing, pero como no son CTA, no podemos hacerle niguna medición. Agradecemos incluir información sobre el rendimiento de todos los enlaces de las páginas de destino.

Coliving · ‎Aug 10, 2021

This has been asked to be implemented since 2016. It is really important in communication, to add avatar, so people see faces and build trust. https://community.hubspot.com/t5/APIs-Integrations/Set-avatar-photo-of-contact/td-p/239649

dsecareanu · ‎Aug 10, 2021

Hey there, Currently there's no easy way to use the internal campaign URL tracking tool and have control over the utm_campaign parameter. This parameter takes the name of the actual campaign and if this is a human readable name (for reporting purposes) it generates non ideal URL (with char encoding for spaces or other special characters). We should have the flexibility to name campaigns in a human readable way (i.e., Ongoing Outreach Campaign 2021 - ooo2021), while also being able to add a campaign code that would not break the tracking URL (utm_campaign=ooo2021). Also, as others have mentioned in different threads, we should have the ability to edit and save existing tracking URLs to fix typos and other minor changes (even though we can create new ones). Also, please make https:// the default URL protocol, it's 2021. 🙂 Thank you!

Sarah_Orchard · ‎Aug 10, 2021

Pain point: When composing a sales email on an object record in HubSpot, HubSpot will save any text or template added to the email if the email editor is closed or the user navigates away from the pages. When the email editor for that object is next opened, the prior text will appear. This can be frustrating to remove as selecting all the text removed the signature as well and for long text highlighting is tedious. Solution: A clear text button would serve to clear the text and subject line of the email but leave the signature in place.

ElliePaige · ‎Aug 10, 2021

At the moment you can't add an 'other' option to any part of the survey questions for then someone to type underneath their answer if none of the above answers matched. I think this is a huge disadvantage of the current custom survey function as we are unable to use this without that field.

OWerner · ‎Aug 10, 2021

I would like to be able to score number of ads clicked. Currenlty under ad interactions there is no option to score number of clicks, only ad id, campaign name etc. but this require ongoing maintance whenever a new campaign or ad is created. Being able to score clicks will resolve this and will make scoring easier.

EEphrat · ‎Aug 10, 2021

How about sales reps and managers will be able to have a view of deal-related tasks from the deal preview (deal preview button), as shown in the sales->deals menu? I think it could be super valuable while reviewing my/team's open deals and have a snick-peak to deal-related tasks (open/completed) and have deal progress.

Achoo · ‎Aug 9, 2021

Posting on a customer's behalf: It'll be great if we were able to sync custom HubSpot properties to Shopify, via the native integration. Our use case is that we review applications/submissions from new customers via one of our HubSpot forms. What we want to be able to do is review their application and "approve" them as a specific customer type. Based on the customer type we select in HubSpot, we then want to apply a "tag" to that Customer in Shopify, in order to apply the relavant promo/discounts on them. To elaborate further, we have a custom property called "Customer Type." > After we review a customer's application, we either accept or decline them. > If we accept them, we might assign them the Customer Type "Wholesale," "Wholesale - Tax," etc. > And in Shopify, we have different promo/discount logics made available to those customers, depending on the Customer Type their tagged to.

zamora · ‎Aug 9, 2021

I would like to know if there can be a button that is dedicated only for closing the ticket. Right now we have to go through 2 clicks (and scroll occasionally) to close a ticket/update the status to closed. FEEDBACK FROM HUBSPOT SUPPORT: Phoebe from HubSpot Aug 9, 2021 6:47 PM Hi Jesus, Thank you for contacting HubSpot Support! Currently, the most efficient way to close a ticket is going to require those two clicks to be taken: status > switch to "closed". That said, I absolutely understand the value in improving the efficiency there, and will be sure to make note of this feedback for our product team. I also would encourage you to suggest this in our Ideas Forum if you're inclined, as that's the best way to give feedback directly to the product team in charge of those features, and also garner support from others in the community. Let me know if you have any questions on that! Kindly, Phoebe

Great minds think alike

Outlook Addon for Mobile

Métricas de enlaces en páginas de destino

Import avatar from photo link

Allow flexibility in creating campaign tracking URLs with UTMs

Add 'clear text' Sales email editor on contact record

Adding an 'other' option on custom surveys

Scoring Ad Clicks

Show tasks as deal property

Sync custom HubSpot properties to Shopify via native integration

DEDICATED CLOSE TICKET BUTTON

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