Under "Email Settings" you can set a "From Name" and Preheader, but these do not show up in test emails. The "From" is just "Marketing Email Preview Send." This is especially problematic if your "From" is a person with a title, and you want to double-check that their name and title are correct when you test. I understand you can Preview an email within HubSpot, but emails need to be reviewed by people not using HubSpot within an organization, and they need to be able to see an accurate representation of what the email will actually look like to review it properly. The same is true of the Preheader. You cannot see it in a test email, and it also needs to be reviewed during the approval process. This becomes an issue, especially when you have personalization at the end of the preheader that you need to test. I highly recommend that HubSpot's product team change the test email functionality to include the "From" that's been set under Settings and the Preheader that's been set under Settings as well. It's important that an email can be checked for complete accuracy.
... Exibir mais