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Hi, Without the subject showing in the editor it's extriemely tedious to track an email back to its template. VERY ANNOYING! Small fixed can make a huge difference: The email and template related windows are pretty inconsistent.  The select and create template windows should also show the subject and possibly additional key words The sales email editor itself should show which template is currently used.  ... Exibir mais

On Facebook, there is an Option to add Buttons like WhatsApp and Messenger. But in Hubspot, we don't have that option. it will be helpful to have that option. ... Exibir mais

We would like for a custom list of reasons to appear as soon as a written interaction has been disconnected/closed, for a agent to select, as to the reason what the email was for i.e Complaint, Retentions Attempt, Query etc.   This helps organisations to understand the volume of spesific requests that they recieve and assist with work distriibution and staffing projections.  ... Exibir mais

In the form for creating user-defined articles, the property fields should be customisable (hide, mandatory, order, ...). ... Exibir mais

So that in a contact view there's a single click option to go to some website query based on variables. Use cases - quick google, credit checks, and many more.    At time of writing you can do rich text fields with below however they require 3 clicks not 1 to actually visit the website which is no good for this use case in 2023!   Examples of links with variables   <a href="https://www.google.com/search?q=first_name+last_name+customersdomain.co.uk+linkedin" >quick google</a>                               or https://www.creditchecks.com/search?q=[company_number]  ... Exibir mais

How can I make better the seo of my wordpress site? ... Exibir mais

Sorry this is already on the list but just using our emails to highlight the problem further. We have an issue with using email as primary key. Two examples -   Firstly, in how it relates to our (many) businesses that have two owners (say husband and wife) they both use the same email address but have different requirements of us, one might need finance training one might be management. We want the history of both as they are two different people, two differnt interactions, two different member contacts but using the same email address.   Secondly, we have a lot of users who don't permanently work on a computer (warehouse, gardeners, science lab techs etc). They may have ONE email address for an area e.g. orders,@xyz or admin@xyz or room44@xyz but several people use this as their work contact. How do we track all those individuals now 😞   In our original system we could, now we are in the midst of migrating and it is going to be tough. ... Exibir mais

I would love to see the ability to only show the our Users name.... but without the second line for the email address.  Even with our 20ish users this is a long drop down to scroll through... but I can only imagine larger organizations or call centers must really struggle. I know you can just type and search... but that isn't really the most effective plan when I'm reassigning 100+ Deals a day. ... Exibir mais

For the service hub, allow users to have the ability to create different properties within service tickets that are specific properties to the pipeline they are assigned to.  this way users can set up different tasks depending on the service pipeline teh tickets are flowing through.  ... Exibir mais