When @mentioned in a note in a 'deal', 'company', 'contact' i am sent a email notification showing a preview of the comment (see below example):
Notification showing preview
However, when I am @mentioned in a 'comment' added to a note on a 'deal', 'company', 'contact' i am sent a email notification that does not show any preview of the comment 😞 (see below example):
notification with no preview
This is increadably frustrating as I have to click through to view each and every comment, when I am able to field comments if they have been left as a note... Also, when clicking through from the notification, you arrive in the deal, not on the note that the comment has been added, or the comment itself... this means i have to scroll through to find notes with comments on them, then click through to see if that is where I have been @mentioned....? This means that i risk not seeing comments as the navigations from notifications is awful and as i have no idea what the comment say's i don't know what i am looking for...!
WHY would you change the way you send notifications when you created this new feature?
Terrible UX... 😞
Please fix this so I can always see a preview of the comment I have been @mentioned in.