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Hello, I wish HubSpot allowed us to add custom markers to reports. For example, I'm tracking call volume over time. I'd like to tag whenever there is a release to our website to see if the changes that have been implemented are conributing to the call volume.   Those custom markers could include the specific list of changes that were released for the company to see and be aware of. I could see this as a point on the chart that when hovered or clicked on would show the release notes.   Thanks ... Afficher plus

I wish HubSpot had a way to add an average line to reports. Thanks ... Afficher plus

Why isn't it possible to show also folder names when searching in the lists view?   Oftentimes folder structure is so deep and complex that it would make sense to take a shortcut to a specific folder by just searching for its name. But instead, search results only show matching lists although the form implies that folders can indeed be searched for by showing "Search lists and folders".   Please make that happen 🙂 ... Afficher plus

It would be great if there was a way to see how a campaign (let's say an email newsletter) is doing in terms of driving submissions to a form over time. Not a form specific to that campaign, but a general form like book a demo.    Currently, if I go to the form->submissions by source->email marketing, then I can see the UTM campaign and how many submissions it has generated and from which emails.   It would be great to see this in a graph over time.   I asked support for help and they confirmed there is no a way to do this currrently. ... Afficher plus

Deberían poder clonarse las UTMs para poder hacer variantes de una misma campaña. Es engorroso tener que hacer desde cero la UTM para distintos anuncios o CTAs cuando la raíz de la nomenclatura es la misma para una misma campaña. ... Afficher plus

ServiceHub has a great tool for routing the ownership/ assignment of tickets based on language and other skills. This great tool should also be available to build dynamic rules-based routing for new incoming sales inquiries.  Currently, the Skills-based routing tool can only assign the leadership of tickets. If this tool could assign the ownership of other objects specifically: Contacts, Companies and leads it would be a very powerful automation tool for SalesHub.  With this tool a SalesHub admin could easily:    Set sales rep's territories and automatically assign them leads who submit forms in those areas  Quickly assign leads to the sales reps who speak the correct language.  Assign leads based on product type inquiry or industry.  Replace massive distribution workflows that are difficult to maintain.    ... Afficher plus

Hello, Is it possible to synchronise an Excel file with tickets?
 Note down information on the Excel file to transcribe the information to Hubspot in the ‘Notes’ section. ... Afficher plus

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Hey Hubspot, have something that takes way too much time looking for some help.    I send out process updates via email. When I do however, I have to go in build a report of users, mess with the filters then export to xlsx file. then import to a google sheet and paste the emails into the bcc adress.    Hubspot is the source of truth for our users, and it's nicely grouped by teams. I would love to be able to copy emails to clipboard for specific teams. (Excluding deactivated users) If this is possible, would really be a game changer for me!   Thanks in advance!  ... Afficher plus