Great minds think alike

Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.   I have setup a sequence, the 1st is the email with all the details, the 2nd in the sequence is a follow up a week later, the 3rd is another follow up & the 4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website.  I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence.  Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so.....  Hope this helps? ...read more

Can we add the keyword reporting on the top of the page and the $ value to the dashboard?   For that matter, the dashboard should act like a page full of widgets and I would like to add any reporting from inside the HubSpot platform to my dashboard.  ...read more

I've been watching closely the keyword management along the whole HubSpot tool, and there's still a problem because nothing seems really connected. Today it look like this: 1) KW in the blog composer: just internal for the blog post writing, SEO analyze but just that. It does not actuallize Kw in the KW report. 2) KW in Campaings: it's more and administrative step, It doesn't get real info from google about the real performance of the KW. (and does not consider the KW in the blog posts) 3) KW Report: Ok, "apparentelly" you get Google info and stats about those KW. 4) Strategy: You seem to plan your content strategy, including KW, but you can only put 1 link (a pillar page) and It doesn't get metrics from the whole website to rate the content. 5) SOURCEs Report: You get to see the organic visits but when you want yo see the detail of the Kw that drove traffic/leads/customers it says "Unknown". I know Google is tacky with the info, but at this point you should REALLY consider some commercial arrangement about this.   ...read more

It would be nice to be able to generate a report which shows the activity/engagement per contact/company. This is usuful to track sales/marketing team member effort and activity.   Example Use Cases: I want to know how many times (on average) a sales person calls a particular contact before giving up. I want to know how many meetings it takes before a "Lead" becomes a "Marketing Qualified Lead." I want to know, based on company size, how many prospecting calls (per company) my SDRs need to make before getting to a decision maker. ...read more

I would love to be able to make folders in Product Library. Who would love that to? ...read more

Yay for having a products feature, but a big BOO to making this only for SalesPro users -- especially for product creation. It's not our sales people that create products and assign pricing -- it's our admins! They don't need the SalesPro features, but they really need the product information. We also would love to have more product features so we can track things like contract (product) expiration and renewal dates. ...read more

We have three versions of our website, English, German, and French. Today we can only display the alert in one language. That puts our clients off. Can that we adjusted, please? ...read more

I would like HubSpot to be able to conduct simple calculations on the back end between two properties that fill in a new property with the answer. For example, I would like to quickly see how many days a deal has been open. This can easily be calculated by subtracting create date from today's date. And for deals that are already closed, by subtracting create date from close date. ...read more