Great minds think alike

Currently, all Incoming Emails into the Conversation Inbox automatically creates a Ticket and then has a Ticket Name reflected and bolded in the Preview Pane.   However, those Threads created by Form Submissions do not have a Ticket Name reflected in the Preview Pane. While we can move the Ticket Name as the Property right at the Top of the Form, this Workaround does not work when there are Subsequent Replies on those Form Submissions which would remove it once again.   With that, it would be good to allow for this as it is rather inefficient and time-consuming to look through the Submissions one-by-one. Thank you! ...read more

Similar to the keyword search for published social media posts, it would be great to have this function also extend to scheduled social media posts.    The problem: We schedule well in advance and want to be able to search if a specific post has been scheduled to avoid doubling up.   It would be great to be able to keyword-search published posts so that I could easily find posts featuring a particular product, topic, holiday, campaign or hashtag. ...read more

Currently the Cards in the Overview Tab will allow display of Properties for the containing Object.  However, if the Property Type is "Rich Text", only an abbreviated "Plain Text" version is displayed in the card.  It would be great if the card would actually display the Rich Text formatted content. It would also be great is there were a "more" toggle so you could see all of the content.  ...read more

When you have any record in HubSpot, be it company or contact, and there is a field with a URL, such as company website, LinkedIn company page, e-mail, etc., you can open the link with a single click, via a small square with an arrow pointing out to the upper right (during onMouseOver).   However, the HubSpot Chrome Extension is missing the ability to do this. There should be feature partiy and consistent behaviour in this minor, albeit very useful functionality. ...read more

I'm trying to identify a data source property I can use for a report that will give me the email address that my sequence emails were sent from.   I have two different email addresses I use for sending sequencing emails from and I'm trying to build a report to see the number of enrollments from each email. ...read more

Ablity to automatically associate a contact to a deal when we email them. We are sending emails from a deal to our Contractors to Quote for a job. When we send it it would be great it if could automatically associate that companycontact with the deal and not just the homeowner contact.   this is for sales and to speed up the manual process of having to add the additional contact to the deal, this will allow visiablility to view who else is required to follow up on outside of our company to present a wholsome quote to the client.  ...read more

When you log a phone call in the contacts activity record you have several options to choose from like the outcome and the direction of the call.    When logging a text message these options are not available.  ...read more

You should be able to create a field/property on any object that's your standard picklist but it allows the user to add a new option and show that option going forward. Like a tagging or drop down creation permission. ...read more

It would be much more manageable to enroll companies into sequences, rather than individual contacts. PLEASE make this a feature soon. ...read more