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Please allow users to create multiple standard "hubspot lifecycle stages" per business unit. This will allow us to use the standard HS reporting features that use this field e.g. Ads. This will save us from creating custom fields and lots of operational workflows.  ... Mostrar más

Yo sé que se puede dejar comentarios en uno que otro lugar de la plataforma, pero lo que en realidad me gustaría ver es la posibilidad de poder chatear con los miembros del equipo que estén contectados.    Es una funcionalidad que siempre resulta necesaria cuando estoy trabajando con un cliente. ... Mostrar más

Because we use HubSpot for both e-commerce and brick-and-mortar store sales, it would be nice if the Create Date property would display the time after the Deal is 24 hours old when used on Deal Cards, as well as when shown in the About section on a Deal Record or Deal Preview.   To answer your guidelines for posting: 1) This is for all users. 2) It is to help both users and supervisors to understand the importance of immediate response on e-commerce orders. 3) Value added is to customers who get quicker response to submitted orders. 4) This was a feature in a custom CRM I helped design. 5) No screenshots available as the feature is not currently in HubSpot and I no longer have access to custom CRM. ... Mostrar más

Hi,    as notified to the assistance it would be excellent to intervene on two issues:   1) currently it is not possible to intervene from the backend on title tags and metatags of the tag archive pages, it is possible through some tricks but not through an interface usable to those who are not accustomed to using the code.   2) at the moment it is not possible to optionally add the tag archive pages to the site sitemap Sorry for my current English, I hope it is sufficiently understandable.   Good job to improve seo on hubspot, Rik ... Mostrar más

Currently there is a big gap in the Marketing Hub plans in terms of price and capability between Starter and Professional, but not so much between Free and Starter. One area specifically is the Custom Reporting that is not provided for a Starter. A person wanting to move from Free to Starter with an increase from 10 to 1000 custom properties would naturally expect to be able to report on those properties. Currently that is not available and is a deterrent to moving from a Free service to a paid service, especially for all the low-income small community-based businesses. Further, the 1000 custom properties are excessive for a Starter and does not increase for Professional. With Free at 10 customer properties, perhaps Starter could be set to 100 custom properties. By granting Starter with the ability to have say 10 Custom Reports aligned with the reduced number of 100 Custom Properties would then be consistent with say a Professional that would have 100 Custom Reports aligned with 1000 Custom Properties. ... Mostrar más

For users sending automated emails, it would be great to be able to create custom Sender  personalization tokens, an example being "Sender Job Title".  ... Mostrar más

Right now our agents are available during our business hours. The ticket reporting for average response time is the total time from ticket creation to first agent response and does not currently take into account business hours. For example a ticket submitted on Sunday at 9am outside of business hours that is replied to at 10am on Monday, should have a first response time of 1 hour, as opposed to 25 hours how it is currently reported. This would help me determine our actual responsiveness during the times we have outline in our SLA with our customers and be better able to manage my team. ... Mostrar más

Refine the form submissions enrollment filter in Workflows to point to external pages, on this dropdown only Hubspot pages will appear.   Specifically, when creating a workflow for a Zoom webinar, my Hubspot webinar form template lives on my external website page. If we have several webinar pages live at the same time you can't point to each external webinar page to capture its registration.   ... Mostrar más

There needs to be a way to insert a table into the new drag & drop email functionality. This is a key functionality that I imagine a lot of businesses use...I know we do! This was a functionality in the previous email editor and really needs to be made a priority.  ... Mostrar más