Chatflows can create if/then branches based on contact properties, except for the Welcome message. Please allow if/then branches before the Chatflow Welcome message or allow it to be skipped/deleted so the first message a customer sees is personalized. For example, if someone is from a certain country, we can display a message in different languages. The benefits are a more personalized chat introduction matches the rest of the Chatflow's capabilities. It is the only part of the Chatflow that cannot be changed and requires the use of different Chatflows for different languages. For websites, it would mean that only a single Chatflow needs to be embedded on web pages rather than recreating a Chatflow for different urls. Thank you.
... Mehr anzeigen