Great minds think alike

When entering products in the "products" module in the D&D Marketing Email editor currently you can search for the name of your products.  However since many companies are using specific product numbers, it would be really helpful if the search would also allow to search for the product number of a product ...read more

Hi,   Something I would love to see is to have a fallback property for the personalisation tokens. I know that you can set default values for the tokens but it would be great if there was an option to insert a different property's value if the personalisation token is empty.    Use case We are a holiday company and we send an email 1 year after a customer's last holiday saying "It's been a year since you went to Crete". We always have the country they went to (in this case, Greece), but we don't always have the specific region (such as Crete), so it would really help if there was the option to apply a filter on the personalisation token that says "If Last Booking Region is not known or is empty, use Last Booking Country  instead"   thanks, David ...read more

It would be really useful if when we request certain information via chat (especially out of hours when no user is avaliable) this information is captured on the ticket side bar. This could be identifying features such as name, address etc  ...read more

The error message contains extracts from stack trace of JSON parser. This can be used to build more advanced threat vectors. It is also among the top 10 OWASP vulnerabilities. As a secure practice, it is never advised to issue verbose errors or stack traces to frontend. We follow OWASP and SANS standards across the org. Although this is not a huge risk, it needs to be fixed. ...read more

I need this. ...read more

When filtering a workflow it would be great if you could filter by the event 'unenrolled'. Thanks! ...read more

Once someone is assigned to an unassigned chat it would be great if it became protected from others just hoping in - thus the "gated" term. It could be reassigned, but no one can accidentally on intentionally make it a group chat. ...read more

To calculate Win Rate, we need to see each deal that has been qualified and moved through mid-stage and late-stage funnel before moving to Closed Lost.   In your current reporting, we have to create multiple Funnel Reports to see, for example, all deals that were at one point in the Qualified Opportunity stage and then moved to Closed Lost.    It would be ideal to have the ability to create this view in one report so we don't have to go through multiple reports on our Hubspot dashboard.  ...read more

Currently, there is no option to filter ads reports or dashboards by target country.    Use case: analyze ads performance by country   ...read more