Great minds think alike

As of 15 May 2025, when accessing the Pipelines tab in any of the objects created within the HubSpot Object Library, it is not possible to access Pipeline Rules, Automate and Tags functionality as shown in the picture below:   (Picture of the Services object's pipeline settings) However, when accessing other standard HubSpot objects like Tickets or Deals, one can access this functionality, as well as Custom Objects: (Screenshot of the Tickets object's pipeline settings) ...read more

Currently, the 'Services' object is not yet eligible to be searched through HubSpot's global search bar in the top left-hand corner. It would be great if this object was added to the search functionality! ...read more

Today we used the new form editor. I was excited that you can directly connect them to Helpdesk and create Tickets. The moment I created the automation came back and wanted to save it. The fields Ticketname appeared as a mustfield. The users who fill these forms will find this strange and I would not be able to use this form the way I want to.    The idea was that the users or our customers put their inputs and the name of the ticket is created automatically with a mix of these inputs. Please look into this.  ...read more

We would like to score our contacts and companies based on their associations with custom objects, however it seems only deals, tickets and notes can be added.   For example we use the "Listing" object to capture how many listings each company has, and the different locations of those listings.   Therefore we would want to score companies higher the more listings they have, and the more variety of those listings. Likewise to decrease the score when those listings become older. ...read more

Hi team,    Right now the workaround for a superadmin to check the emails connected will be available for enterprise subscriptions only, log in as the user they want to review and then check their personal email, it would be good to have a view that shows all the information for all the users, so superadmin can check this information easily.   Thanks! ...read more

HubSpot says that LinkedIn boosted posts can't be tracked, but we've had some that do seem to track properly, even to the contact-tracking level. Others show contact tracking as pending or with an error, likely because of @ mentions included in the post (would love to see a resolution to this limitation).   The fact that some are tracking properly while other's aren't is making our social tracking a mess. Some are tracking as organic while others are paid; some we get granular tracking for, while others we get none.   Would definitely appreciate consistent, contact-level tracking on all boosted posts! ...read more

Contact (or any object) does not record Marketing Event as an option.   With Marketing Events Object get more and more power, we need attribution to show the original record source was "Marketing Event"   ...read more

Currently, we make a form for every language we support. For us this means we will have 7 versions of the same form just for localization. Then we need to combine reporting and duplicate workflows and manage all these forms on localized pages. We'd like to have multi-language variants of a form with the ability to assign multiple sub-languages to a form, and the right form displays automatically based on the selected language. This could be a great enhancement to localization heavy HubSpot customers. ...read more

Hello HubSpot Product Team and Community, I'd like to submit a request regarding the Prospecting Agent and its AI-generated email capabilities. At present, the emails written by the Prospecting Agent default to American English spelling. This creates two main challenges for users based in the UK (and other regions using British English): Inconsistency with local language norms For example, words such as "optimize", "personalize", and "analyze" are spelled with a "z" rather than the British "optimise", "personalise", and "analyse". This immediately signals to prospects that the email may have been generated automatically, potentially reducing the authenticity and credibility of first-touch sales communication. Manual editing overhead Users must manually reword and correct AI-generated emails before sending, which reduces the productivity benefits that Prospecting AI is designed to deliver. 💡 Proposed Solution: Add an option to configure the language style (e.g., "American English", "UK English", "Australian English") at the portal, user, or workspace level for the Prospecting Agent. Alternatively, allow users to select a default spelling convention when setting up AI writing preferences (similar to style or tone settings for content assistant tools). If anyone else would find this valuable, please upvote or comment to help raise visibility. Thank you HubSpot team for your continuous AI innovation and listening to the community! ...read more