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I know we have a default search field of name, phone, email in HubSpot .... I would suggest HubSpot to allow Super Admin to create a custom search field based on those custom properties that we have created for the team, that would broaden the search function in HubSpot to make it more user friendly, thank you. ... Afficher plus

The Email subscribtion management and options is a mess. Todays solution for a Pro customer presentes all or nothing subscriptions to our users. That is a terrible solution, and we should be able to give our users fewer options to choose from. Today they can either opt-our from all, or be presented with every subscription there is.    Please fix! ... Afficher plus

We quite frequently have people added to a sequence that will, for example, send a webinar invite as part of the sequence. People are generally added to those sequences by sales on the fly, following conversations, not in large lists at a time.   We also often send out one-off emails promoting the same content that is on a sequence to the rest of our list, generally in a slightly less personalised fashion. To do this effectively, we need to be able to create a list of everyone who is currently active on a particular sequence (or sequences). However, currently the only filter available is a blanket "is active in sequence". (yes, I realise we could add a list for each and add anyone to that list as they are added to the sequence, but that's a manual step which is prone to errors, and hey, it's called marketing automation, not manulation, right?)   I could see this being implemented in much the same way that the workflow filter works - ie choose workflow as a filter criteria, then select a workflow, then select is currently active, is not currently active, etc...   I think this is crucial in an organisation where sales and marketing are working closely together with significant cross-over in the leads they are workign on. ... Afficher plus

Seems that some spammers have found a way around the captcha tool. We get pounded by a few spammers that result in email notifications. Marking a comment as spam does nothing to prevent repeated abuse.    Marking a given comment (posting email address) as spam should prevent further commenting. ... Afficher plus

Add the ability to attach JPEG, PNG, GIF to Twitter Reply from within HubSpot. A screenshot or GIF showing a function can better answer and inform a user or potential customer than a written description. ... Afficher plus

At the moment, if you're importing company data, hubspot only matches using ID number or domain/URL...but not the actual company name.   this means that, if you have a spreadsheet of your customers, you can't upload it into hubspot and have it detect/update the existing hubspot records.  it will create a completely new record for everyone.    matching on company names would be a real time saver, especially if it prompted you to confirm it was the correct company as part of the merge/import process. ... Afficher plus

Duplicate ID's on rich text modules used across different custom modules. Give each individual instance of a module, whatever type, a unique ID. End result, unless someone hard coded it into a template, or coded template piece, there should be no system generated duplicate ID's on a single page. ... Afficher plus

Currently, if you have the Salesforce integration switched toggled to ON, the information it flows into the contact level of the Salesforce record is EVERY action that client took.  I.e. if a client reads an email three times (and I believe the email just showing on the display pane in Outlook counts as an open), and clicks the same link multiple times, it duplicates that action in their Salesforce record.   Showing all this duplicative info creates a lot of extra noise and takes up a lot of unnecessary extra space in the Salesforce record which is annoying for Sales people.    This idea is proposing an option to have the toggle to ON, (because that information transparency is very valuable), but with the option of ONLY unique data. ... Afficher plus

My company has found that google discovery campaigns are very worthwhile for our e-commerce sales, but with limited tracking of discovery campaigns on hubspot it is harder to attribute the sales to contacts that I see come into my database. It would be nice that also be able to have that tracking be as functional as search and traditional display campaigns so I can do all of my reporting in one place.    Thank you. ... Afficher plus