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Currently, when you create an "Email Signature" whether, through Simple Form or HTML, everything works great and your email signature sits nicely within general support emails and (or) market email templates. The problem here is after you delete your "Email Signature" - if you don't need it anymore, the optionality to add an email signature popups each time you attempt to write an email within your ticket dashboard (for support-related purposes). It tends to be annoying as you have to delete it manually each time.   There is no option to get rid of it, so when you create an email signature, the option to reinstate it within an email is always there. A feature to remove this option would be very helpful.    Please see the snippet below:  ... Exibir mais

It would be awesome to set expiry to the feedback surveys we sent. It doesn't make sense to keep a survey that we sent months ago active. By that time, the experience may be different with different agents. ... Exibir mais

in our industry, it is quite common to have multiple people working in different organizations (nonprofit). However, they only have 1 email address. this is due to the fact that they might have a day job, get an address from one organisation that can afford it, or they simply use their private address. Maybe one address is used for multiple people who manage this job.    I do understand the system of HubSpot - to reduce duplicates. however, this is not always manageable in reality. I would love to see a feature that would work for this as well.    or - let one person be part of multiple companies/organisations in the system, that have other URLs than the orgnisation.  ... Exibir mais

Hello! I'd like to add a property where I can see the date when a contact was first enrolled in a sequence.  This will help our team track our outreach efforts - we can see how many brand new contacts our team is enrolling in sequences over time. ... Exibir mais

currently there isn't field history tracking, and if someone uploads a business card it automatically moves them into the new reps name even if they are in HubSpot and assigned to someone else.  This is an issue, especially without variance reporting on field changes.  Please create a toggle to allow us to turn this feature off.  Also field history reporting is something I thought we'd have with HubSpot and would be very helpful in managing the program.   ... Exibir mais

Could we get a date form field with this format 00/00/0000?   The calendar form field is clunky and the number form field forces a comma. ... Exibir mais

Or at least, show their sequence enrollment status in the list view. Right now, you have to first click to want to merge a pair of contact to then be told that you can't because one of the contacts is enrolled in a sequence. For a task that is fairly repetitive and mechanical, this extra click and check is costly. ... Exibir mais

En nuestra organizacion nos gustaria poder calcular el tiempo promedio que tarda un negocio en pasar de la etapa Precualificación Call Center a Primera Cualificación de Ventas limitado al horario comercial para que el dato sea real Muchas gracias   ... Exibir mais

I think it is crucial that there is the option to see reports per hour. It is the only way to manage the number of reps per shift successfully; if I don't know when is my peak hours I can't do it.  ... Exibir mais