Great minds think alike

Please add scroll-ability to the HubSpot-hosted PDF reader. Our clients think the page-by-page clicking is a clunky and outdated experience. Thanks! ...read more

Hi, it would be very useful to get hyperlink click tracking metrics for a given template. ...read more

Hi,   Hubspot currently limits Twitter posts to 160 characters. Per Twitter "In most cases, the text content of a Tweet can contain up to 280 characters or Unicode glyphs. Some glyphs will count as more than one character."   It would be great to see the post character limit moved up to what Twitter allows. As an enterprise user, I'm surprised Hubspot hasn't made this change for its users yet.  ...read more

Add the ability to group titles together for faster filtering of lists. For example, I am often filtering lists to pull "CEO", "CFO", "CTO", "Controller", etc. If I could group them and give it a title like "C-Suite" that would be super helpful. That way when I go to the list filter I can just click "C-Suite" and it will pull the titles I assigned to the group. My current workaround is cloning lists that have the filters I want and then changing all of the other filters. ...read more

Our company uses your workflows HEAVILY, but we are constantly having to work around one major limitation: The workflows can only change properties on one type of HubSpot object. For example, if you start a ticket-based workflow, you can only change a ticket property. But there are often contacts, company records, and even deals that are associated with that ticket, and it would be extremely useful to us if we could update properties on those associated records right from the same workflow. Something that happens in a ticket, for example, OFTEN impacts a property that "lives" on the contact record, or company record, but we can't even trigger a workflow on that other record, let alone update the property.   We understand this is probably a challenging thing to accomplish because it would likely require the workflows to have the ability to perform a relational query in order to cross-reference and update different objects. But without this capability, we often find that we have to rely heavily on our developer to go the last mile (using APIs and other custom software) - just to make two related things in your database "talk" to each other.    The other option we currently use to accomplish what we need to do is use your reporting tool, which does at least let us run reports on two item types. With this tool, we have to build a report that helps us find the records that have gotten out of sync (because they couldn't update automatically), and then go to the records and update them manually.   Asking our sales team to update lots of properties manually doesn't help me sell the benefit of HubSpot to that team - I've received feedback from them that it just makes their interactions with HubSpot feel like busywork. ...read more

Currently, every time you have a zoom call (not a webinar, but a call) ALL of the contacts sync. This means personal calls, group calls that having nothing to do with customers, all sync to your HubSpot contacts.    Colleagues of mine have large training Zoom calls weekly with our sister company, and ALL of those contacts sync into our HubSpot (unrelated to our customers) every single week. I must then go and manually delete them all.   Please please fix this issue, as it makes no sense and should be a toggle you can turn on and off (like webinar sync ability is available). ...read more

Company name must be filled in by hand on every new contact. It would be nice if the Contact company name would auto update when the company url is identified under the contact when entered. ...read more

When dropped taks come through to HubSpot, they get marked as completed. This is obviopusly problematic because they have not been completed.  ...read more

There was a recent change where you can't filter contacts in the contacts page by "contains X", therefore we can't filter contacts properly without going to lists (which are very slow).   Would love if yuo just took it back to the way it was before, or make it easy to filter.   Example: Filter all contacts that have the area code 12 in their phone numbers.      ...read more