Great minds think alike

Winqvist · ‎Feb 2, 2023

It would be good if you could automate with the help of workflows or as a functionality that a user becomes deactivated if they have not logged in for x month. Some form of email that goes to a Super Admin if a deactivated user wants to be activated again would of course also be good.

AGiam · ‎Feb 2, 2023

Hi team, posting on behalf of a customer. It would be good if we could have a feature to log incoming calls to numbers ported into HubSpot, as this feature is not available at the moment. Thanks!

MichelleNadin · ‎Jul 16, 2020

I use Hubspot for everything at my job and I also started using it for personal/indemendent work. I spend a lot of time inside the plantform upating information, keeping track of tasks, calls, emails and so on. At work I use whats app and Slack to cominicate faster with my coworkers and I think It would be amazing if Hubspot had an kind of like and team chat group inside the platform so we don't have to be switching back and fore between aplications. I know a lot of people are use to whatsapp and slack but I think it would be really nice to have the option of having a chat that is inside Huspot.

afagan · ‎Jul 16, 2020

It would be very beneficial for us if HubSpot could identify automatically who is on the To: or Cc: address line on a ticket for both searching purposes as well as workflows to assign an agent a ticket that way. For example, we'll have various senders (associated contacts) outside of our clients and put one of our clients on the To: or Cc: line, so it would be helpful if we could have a workflow that says "if this client email domain is on the To: or Cc: line, assign it to this agent".

mknutson · ‎Sep 13, 2021

In my past work life, I was in charge of email marketing for the company. One of the things that we tested out is having the person's full name in the TO field vs just the actual email address. As an example: John Smith <john.smith@testing.com> vs john.smith@testing.com We noticed a lot higher open and a bit more engagement as it looked like the email was being sent from a person vs a system/sequence/etc. I do not see this functionality in sequencing currently. Is there a way to feature in?

EliteEx · ‎Jul 16, 2020

Hi, We often need to send mass emails for contractual purposes which contain very important information to our contracted companies. As it is possible for our contractors to unsubscribe from all marketing emails via our subscription links, it's then possible our contracted companies are missing out on vital information, but re GDPR Legal Basis: Performance of a contract, we are allowed to still email them and as we have hundreds of contracted companies which all require the same information, it would be really helpful to do this via Hubspot CRM. An additional Email Process type that can handle this would be really helpful, and we'd like to request one. I would suggest Operations would be a good name for the Process type, but Contractual would also work. Many thanks,

TLanham · ‎Feb 1, 2023

We receive spam through to one of our connected support inboxes and have noticed that this has been creating contacts that are marketing contacts. Hoping to be able to trigger an automation based off a conversation from any inbox being marked as Spam OR moved to trash, however this action doesn't currently exist.

BearShark44 · ‎Feb 1, 2023

Please add a column to the Forms list export that includes "Last Submission Date." This would help us evaluate which of all our many HS forms are actively getting traffic/submissions to those that aren't and should be decommissioned. Thanks.

Marie3 · ‎Sep 13, 2021

While creating a round-robin meeting link, I would like to adapt the title depending on where the lead comes from and thus have different titles in different languages.

Jansen_Felipe · ‎Sep 13, 2021

Gostaria que restaurassem a opção de "Atualizar propriedade antes/após outra propriedade" (was updated before/after property) para relatórios cruzados. Essa opção existia antes de atualizarem para o novo construtor de relatórios e deixou meus relatórios antigos, que utilizam essa opção, limitados, pois não posso editá-los ou ainda, criar novos com as mesmas regras. Era exatamenta essa destacada em vermelho, que agora só está disponível para "Listas", porém listas são limitadas, não podem ser adicionadas em painéis e dificultam o acompanhamento pelos vendedores e gestores. Com a atualização ficou dessa forma (É possível ver que existia a opção): Então se precisar criar um novo relatório com esse mesmo critério e exibir no painel de acompanhamento, é impossível. Por gentileza, conseguiriam restaurar esse recurso na próxima atualização? Jansen Felipe

Great minds think alike

Support for automation – Deactivate users

Log inbound calls for ported in numbers

Internal Hubspot Chat For Work Groups

HubSpot property to identify who is on the To/Cc: address line in ticket

Names in the TO Address field

Please add another Email Process type beyond Marketing/Sales

trigger automation on conversation being marked as spam/move to trash

Add column for "Form Last Submission Date"

Round robin event - customize the title in different languages

Opção de "Atualizar propriedade antes/após a propriedade" (was updated before/after property)

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