クリエイティブな才能を開花させよう

to be able to see the data clearly via the bar line (as shown in the screenshot) as this will save users time in creating multiple reports ...その他を表示

As part of our research into customer behaviour and requests, we do keyword searches in activities (call/email). It is easy to pull a report showing a trend over time for a single keyword/phrase by filtering by say email that contains any of "Support". However, if I wanted to pull a report on more than one, say email that contains any of "Support", "Complaint", "New Customer", they are added together in a single line, which is of no use. The only way to differentiate these is to create a separate report for each keyword/phrase, which will make dashboards unneccessarily large and unwieldy. If you could split the line on a single graph to show the number of emails with each keyword/phrase, it will reduce dashboard sizes and increase their usability.   Additionally, on the dashboard if you can select/deselect these words to update the graph like you can do with other similar types of graphs (e.g. number of tickets by ticket owner), then even better! ...その他を表示

We have a few different inboxes and associated pipelines for different purposes and frequently need to transfer an email or offline chat conversation from one to the other. This currently requires changing the ticket pipeline and then moving the conversation to a new inbox. When one of these steps is forgotten, it can create confusion in managing our emails. I'd like a setting so that when a ticket belongs to a certain pipeline, any associated conversations are automatically moved to a certain inbox, rather than that process requiring two separate steps. ...その他を表示

In general the UI for the Conversations inbox needs work.   In the mobile app you can only see two lines of email while you're typing to compose a new message. The To, CC, and Subject lines should collapse like in other mobile apps so you have some room to work.    Presently this is really impractical if you need to send more than a sentence or two.   You can kind of work around it by backing out of inbox entirely and searching your contact up to send the email out from their contact log, but that's a lot of extra clicks for one measly email. Plus then you have to navigate BACK to inbox if you have further things to do in there. That's 6 extra clicks any time you want to send an email to someone not already in a conversation and then return to your inbox.   Also, if you're looking at the inbox there's no way to forward a message. You have to select it, expand it, change the To feild, and then you're back to a really limited typing area.   ...その他を表示

I think that it would be nice to have an option to know without clicking into the contact to see what happened with the contact, where you have the last contacted, email, and phone number options. Just so that we know if someone contacted them via email or phone or if they did not contact them at all. As we contact people everyday it would be convient to be able to see what happened with them before having to click into the contact.  ...その他を表示

When creating a list of lead score (HubSpot score) levels, it would be great if the chooser had a "between" option. As it stands, I'm always second guessing myself when I have to build it. It's "greater than or equal to" then adding an AND of "equal to or less than" and I wonder if it should be AND, or OR. I'd love a "between" choice to make it easy. 😁   ...その他を表示

Hello!    We think that will be very helpful to make informs about the product library or if we have another level of authorization to give the just read access to the users.   Also it will be great if we can activate or deactivate products that are no longer available.   Thanks!   ...その他を表示

I want to be able to add the option ask visitors for their email address after X minutes to all my chatflows.  Currently, I can do it in the basic chat but not in the more complex flows that I really need that in.   ...その他を表示

It's sort of creepy that you are requiring using to provide you with their cell phone numbers to use your service. I appreciate that you are spinning it for our protection but if it were really FOR US, then you'd have an alternate method that did nor REQUIRE that we give YOU our cell phone numbers.    ...その他を表示