Great minds think alike

Within tools like Klaviyo you can see product page views as there is a property for the URL of the product and similar tracking as HubSpot. However, in HubSpot there isn't this functionality which makes it a little difficult to easily see page views by category as an example without listing every relevant URL or having the URL structure containing the correct categories within it.  As the URL data is already there for a product it would be useful to have more flexibility with it. ...read more

When writing an email, I'd like to put my curser to any position, open the formatting (especially type color field) and see a highlight of the currently used color in this very position. Also I'd like to copy and paste style from one part of the text to another.   ...read more

We create quite a number of email templates and snippets. However, until now it is not possible to easily add knowledge base links as you can do it when writing normal emails. This would ease the process there quite a lot 🙂 ...read more

For playbooks set to create notes, it would be helpful if not only the text in the questions and anwers, but also other text (headlines, text body and so forth between questions) appeared in the note. ...read more

Posting this on behalf of a customer. It would be really helpful to have an import or upload feature for Playbooks especially for customers who have a lot of hosted content on sites like Slite, who want to move this content over to Playbooks. It would take a lot of time to manually copy and paste content over. The import feature already exists on many of HubSpot's existing tools, so why not Playbooks as well?  ...read more

Currently when creating a knowledge base/help center in multiple languages, content can only exist if it's the same across the board (everything visible for example in German has to be identical to the English version). As translation projects take a long time or the product changes in different markets, it would be useful to have the ability to personalize the help center in different languages. This means being able to create content that won't be visible in other languages on the Help center directly, as well as including links to other language versions (example: including a link to help.com/it from an article on help.com/de will redirect the customer from the German website to the Italian website). ...read more

It would be great to be able to toggle on/off customisation of default properties throughout HubSpot. That way, new users can just keep things as they are OOTB, but more advanced users will be able to make the platform more responsive to their orgs needs.   In my use case, I'm wanting the 'Amount' property in the Deals object to display a calculated value. ...read more

I want to grant user and team-level object property permissions, but in my org, there is not assignment of 100% of users to teams, so in order to grant the whole org 'view' access, I would need to identify and configure each user individually, which would be really time consuming.   Instead, it would be great to have a "Users not on a team" option, as this would allow a 'default' view only option.   I realize assigning all users to a team would be ideal and solve for my issue, but it's simply not realistic at this point (and out of my departmental control/purview).   ...read more

  Love HubSpot, but for some reason, the HS workflow squad missed a critical automation step that should be baked into the code.  When in a Deal, and a Ticket is created, it does not populate the Associated Contact, even if only one Contact is associated with the Deal. It should default to the Primary "Buying Role" Contact record. Also, it does not populate the Associated Company either.  ...read more