Would be cool to have the column headers of a Deal & Ticket could represent the values in a property such as Application Status {New, Reviewing, Approved, Rejected} Therefore customer who submits a form, would be given the value of "New" and a Deal or Ticket would be created, in the New Column. An administrator could drag and drop that ticket into "Approved" Column updating the customer value to "Approved" Then, automation begins. **Otherwise, you have to do it via lists, or on the customer profile.
...read more