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We create custom modules (CM) because we like them. We want to re-use them whenever it's appropriate through our site so that any change in content is reflected wherever the custom module is used.   For whatever reason, you can't do this in HubSpot. We need the ability to make CMs global modules (a "Global Custom Module" if you like).    For example, we have a testimonials section that is a CM. We'd like to repeat that on some of our landing pages. But to do that, we have to add the CM and then add all the content again. If we get another testimonial, we need to remember on which pages the CM was placed and go and edit them all. Silly, right? ... Afficher plus

Reference support ticket 7656724 ... Afficher plus

Hi guys,   I find the desktop notifications from Sidekick really annoying. Especially on long threads where multiple people will open an email. If I want to know if someone's opened my email, I can simply go into that contact's profile.    I know there's a way to switch off notifications for 24 hours. However, there really should be a way to stop notifications altogether. This should be a basic and standard option for users.    PLEASE fix this and offer users the possibility to switch all notifications off.    Cheers, Jack     ... Afficher plus

Hi Team,  Submitting this on behalf of a customer    Sometimes, certain team members would be out e.g. on urgent leave and vacation. Currently, other users can't delete certain scheduled emails on behalf of other users.    Based on the Knowledge Base article (https://knowledge.hubspot.com/email/schedule-a-one-to-one-email-from-the-crm#schedule-an-email-from-a-contact-company-deal-or-ticket-record:~:text=To%20cancel%20the%20email%20send%2C%20the,in%20the%20upper%20right%2C%20click%20Delete) To cancel the email send, the user who originally scheduled the email must delete it from the timeline. Hover over the email activity on the timeline and in the upper right, click Delete.   It would be nice if the Super Admin can have the ability to delete these conversations. However, I understand that these inboxes are individually connected as personal inboxes and there might be some API limitations surrounding this on the email client's end.  ... Afficher plus

Hi team, I was hoping for another way to block open notifications for emails. Currently, the only way to block open notifications is via IP address but this wouldn't work if we have users who are often travelling. So they would have to block their IP in every hotel, every customer office etc.   Sharing my customer's idea here: In the background, you could send 2 versions of the email. To the tracked people an email including a tracking pixel and to the ones on a blocked domain you leave the tracking pixel out.   Thank you! ... Afficher plus

make the Associated Records drop-down shown the associated records at the top of the list   Currently, I might have 30 contacts and 90+ tickets associated with a company, so if I am trying to see the list of associated records, I am looking in a list of 120+ for those which are ticked. I would like the ticked records to be shown at the top of the list. I would also like the list to show more than 5 records, maybe an increase to 15 to start with. ... Afficher plus

Hi -  We are hoping to have an alert that tells us if a rep pushed back a close date - we have this built to flag when they update but cannot see when it originally was vs what it is now.   Hoping to be able to include historical info on these change alerts.   Regards, LB ... Afficher plus

In order to find the optimum time to send communications, list adverts etc. It would be helpful to see the exact time of day a new contact has entered the 1st deal stage in a sales pipeline.   We could then create a report which displays this over a custom date range, using the labels:   Count of contacts  Time of day   We could then break this down further to work out what time of day high quality leads (who have become customers) have tended to access our website pages/content/forms, using the filter:   Entered X deal stage (X being the deal stage which represents a lead becoming a customer)   Thanks!   ... Afficher plus

Hello HubSpot Team, I am an email template developer and I have a lot of experience with email design and with different email marketing tools. HubSpot is the first tool I deal with that has limitations and restrictions on how to code email templates with drag and drop areas. So it would be really useful if you give developers the opportunity to code email templates with drag and drop areas from scratch. Right now the only possibility in the editor is to choose one of the HubSpot ready-to-go templates and to work with it. Which is not really the best choice for an email template developer. Thanks in advance Mainata ... Afficher plus