Great minds think alike

It would be great if there was a way to track video views and engagment through HubSpot. Specifically, if you could see which customers have viewed each video.    Currently you are able to track how many views a video has through creating a custom report. However, it lacks in depth tracking information. This would be a great addition for HubSpot to add, so that we do not need to go through a third-party app like Vidyard or other platforms.  ...read more

Hi,   I'd like to suggest an implementation regarding the HubSpot-Salesforce integration. At the moment it is not possible to edit/delete the mapping of Salesforce standard fields (source).   This is quite frustrating and I believe that having the possibility to edit standard field mapping would make the mapping easier to manage.   ...read more

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A team email account can be connected to Hubspot at Conversations -> Inboxes -> Inbox Settings -> Email. At the configuration page it is possible to configure ‘From name’ with the following options: Agent and company name Company name Here is agent’s full name used. We would like to have an option to shown agent’s first name only. This because of company policy where only first name is communicated. ...read more

Hi HubSpot,  When a contact is created with an email address domain known from HubSpot database, a profile picture is automatically generated.  It would be pretty useful to be able to remove this option of pre-fill or to edit pictures in bulk based on an email domain.  Many thanks ...read more

When someone submits a form on our website it shows the page name associated with the name you see in the browser tab for example but when you try to do a list of forms submitted on page XYZ you can't use the name OR the website link (hosted externally) even though our hubspot tracking code is on the pages. You can only see form submissions by landing pages.. (kind of pointless  if you host externally).   Any workarounds or suggestions? Please allow us to use form submitted on page XYZ (not just landing pages) ...read more

HubSpot has several objects (eg:contact/deal/company) that is heavily used for marketing and sales, but not for customer success purpose.    It would be great to have below features in the new object:  Internal to do list for the customer Customer's to do list and follow up system What is customer's goal  Remarks about the customer  How much resources has customer is given and indicate number to see if its worth the effort or not  Report to see the effort is making results    ...read more

The "Email a report" functionality is very useful, however right now it only sends a screenshot of the first page of the report, and the link included returns to the Edit Report Filters screen. Not super useful as is, especially for recurring emails.   Can we get the ability to send a read-only version of the whole report? This can either be in the email, or a link back to a version of that? I don't want to send out a report of our Sales Pipeline and have people click it and change the filters. I also want them to see the entire report.  ...read more

We consistently store a contact's personal and work email address and it would be great if there was a way to automatically change the primary address with an alert or option to remove the bounced email address when that occurs.  ...read more