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Good day HubSpot. There is one idea i would like to see happen. I am super happy with the survey system in hubspot, being a keen NPS nerd. I would like to see the possibility for HubSpot users to being able to compare their nps score with other companies in the same industry. I feel like it could give users a more realistic benchmark to set their goals to if they can compare with similar companies. Also being able to see the average NPS score for companies in the same field. For exsample, if i run a Gym and send out an NPS to all my clients and score -15. It would be extremely valuable for me to be able to compare my score to other gyms, be it competitors or on a bigger (global- or continental market). ... Exibir mais

Hi - Looking for a way to enroll a set number of contacts from a list into a workflow on a regular cadence. for example, would like to enroll the first 50 contacts from a list into a workflow every Monday. This will be a helpful tool to kick off targeted drip campaigns from a larger pool of potential leads, while not overwhelming sales reps. ... Exibir mais

At this moment I have to remove URL's manually to exclude from the XML sitemap. It would be great if there is also an option to make sure that only the "clean" pages will be included in the XML sitemap. For example:  If I redirect a page, ideally, the URL is then immediately removed from the XML sitemap. Same for canonical pages, I want to give the right signal for Google and an automatically function saves time and concern about conflicting signals for Google.  ... Exibir mais

When completing a call, the orange box used to have a complete call and create follow up task included together. It has now changed to complete a task only, now having to manually create a follow-up task by clicking, edit and going through the menus.   It may seem small but doing this through the whole day really does have an impact on the speed we can work at. The one-click format before was much more efficient  ... Exibir mais

Hello,    As Google Mail does it : It would be great if it was possible to un-thread email conversations. Having them clogged into threads is not always the best scenario.    Thank you!  ... Exibir mais

crm cards: allow the ability to add properties fields outside of the results set for fetch api:   when a card is generated each result set can add it's own unique property by using using the property field.   // example response { "results": [ { "objectId": 245, "title": "API-22: APIs working too fast", "link": "http://example.com/1", "created": "2016-09-15", "priority": "HIGH", "project": "API", "reported_by": "msmith@hubspot.com", "description": "Customer reported that the APIs are just running too fast. This is causing a problem in that they're so happy.", "reporter_type": "Account Manager", "status": "In Progress", "ticket_type": "Bug", "updated": "2016-09-28", "actions": [ { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/edit-iframe-contents", "label": "Edit", "associatedObjectProperties": [] }, { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/reassign-iframe-contents", "label": "Reassign", "associatedObjectProperties": [] }, { "type": "ACTION_HOOK", "httpMethod": "PUT", "associatedObjectProperties": [], "uri": "https://example.com/tickets/245/resolve", "label": "Resolve" }, { "type": "CONFIRMATION_ACTION_HOOK", "confirmationMessage": "Are you sure you want to delete this ticket?", "confirmButtonText": "Yes", "cancelButtonText": "No", "httpMethod": "DELETE", "associatedObjectProperties": [ "protected_account" ], "uri": "https://example.com/tickets/245", "label": "Delete" } ] }, { "objectId": 988, "title": "API-54: Question about bulk APIs", "link": "http://example.com/2", "created": "2016-08-04", "priority": "HIGH", "project": "API", "reported_by": "ksmith@hubspot.com", "description": "Customer is not able to find documentation about our bulk Contacts APIs.", "reporter_type": "Support Rep", "status": "Resolved", "ticket_type": "Bug", "updated": "2016-09-23", "properties": [ { "label": "Resolved by", "dataType": "EMAIL", "value": "ijones@hubspot.com" }, { "label": "Resolution type", "dataType": "STRING", "value": "Referred to documentation" }, { "label": "Resolution impact", "dataType": "CURRENCY", "value": "94.34", "currencyCode": "GBP" } ], "actions": [ { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/edit-iframe-contents", "label": "Edit" }, { "type": "CONFIRMATION_ACTION_HOOK", "confirmationMessage": "Are you sure you want to delete this ticket?", "confirmButtonText": "Yes", "cancelButtonText": "No", "httpMethod": "DELETE", "associatedObjectProperties": [ "protected_account" ], "uri": "https://example.com/tickets/245", "label": "Delete" } ] } ], "settingsAction": { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/settings-iframe-contents", "label": "Settings" }, "primaryAction": { "type": "IFRAME", "width": 890, "height": 748, "uri": "https://example.com/create-iframe-contents", "label": "Create Ticket" } }   notice how primaryAction and settingAction is outside of the results array.  it would be good to be able to add properties outside of the results to be able to generate text. one use case for us is that we have a series of card results and we wanted to agregate (sum) specific values and put it at the bottom.   ... Exibir mais

Please display who was bcc'ed onto an email reply in the ticket view. Right now, in order to see this information, I need to track down the conversation in the Conversation Inbox. I want to make sure the messages I previously sent go to the right bcc group of people, and if I need to send another mass email to the same group, I can quickly reply all within the ticket. ... Exibir mais

Hi team, posting an idea on behalf of a customer! It's great that our current chat widget allows users to attach a screenshot to submit in the chat.   That said, there's this feature that Google has for in their feedback module: https://stackoverflow.com/questions/4912092/using-html5-canvas-javascript-to-take-in-browser-screenshots   Basically, for the"Feedback Tool" pop-up window that appears in the bottom corner of the user's device, there's a button in the pop-up that allows users to create a screenshot from the current screen to submit directly with their feedback.    So it'll be pretty cool if the chat widget has an option that allows user to snap a screenshot from their current window with a button! ... Exibir mais

What: When logging an email or activity to a record, you are already able to create a follow up task. It would be helpful to add the ability to associate this task to a task queue.   Why: Customer tends to use task queues over any other task view in portal, which means follow up tasks easily get forgotten. ... Exibir mais