Great minds think alike

Never Log does not work when emailing Conversations (Group Inboxes/ Channels). Even when HubSpot User Contacts don't exist they get created. It would be HUGE if we could prevent our HubSpot Users from ever being created created in our HubSpot Portal for obvious reasons (associations, privacy, etc.)  ...read more

It would be great to be able to have an after hours and during business hours Facebook Messenger (this currently exists on Facebook) and allows you to set times for the operation of the After Hours message.    Currently I have to manually turn off During Business Hours Chatbot and turn On After Hours, then then off after hours to turn on during business hours. This is a real pain when it could be automated in a chatflow by simply having day/time schedules available to allow automation of the workflow to send specific messaging for during business hours and a differnt message for after hours all in one chatflow.   ...read more

Other MAPs I've used had a tagging feature which allowed you to further filter campaign listings, reports, and more.    Campaign tags for filtering Campaigns list: Instead of searching unique terms within a campaign name, if you were able to filter by campaign tag, you could see all of the existing tags within the filters to narrow down your search versus knowing the correct term to search for.    Campaign tags for referencing in workflows: For an internal notification workflow, if campaigns were tagged, we could segment notifications easily without having to leverage the email name since not all emails contain a segment name. For example, in a workflow, we could say if Campaign Tag is X then send email notification to X team, if Campaign Tag is Y send email notification to Y team, and so on.   Campaign tags for reporting: In lieu of filtering by email name, if a campaign is tagged as Enterprise, we could easily filter all emails that are tagged as such versus having to query many email names to get the desired result.    Tags would also be helpful for Forms, Landing Pages, Media, etc.    Please add a tagging feature! 😉 ...read more

Hi, I'm hoping you can add functionality to make sure that "Unsubscribe" appears in the gmail header, as described here.   I was informed that at this point in time HubSpot does not have the ability to set the list-unsubscribe link that appears next to the from address within Gmail and Outlook, so I'm requesting that it be added so we can be as spam-proof as possible!   Thanks, Kristina McMenamin ...read more

I would love it if this new Customer Journey report allowed more properties to be pulled in. It would be nice to track the full journey from introduction to customer. When we add leads from a tradeshow I want to be able to follow the flow from the intital email marketing sends to the sales email to any deals that my come.   PROBLEM: Currently, we use "Campaigns" for our marketing emails but I'm not able to pull them into the Customer Journey report so I have to indivdually add each to the report as we attend. I want to be able to add all campaigns along with deals to track if these leads are placing orders. Ideally, I want the full journey.    I would be great to be able to be able to add more properties from different objects so we can pull in what's important to us in this journey.    ...read more

With the Smart Rules in the drag and drop emails, it would be great if complete areas (containing for example image, text and CTA) could be disable and enable. ...read more

Many times, Sales teams need to quote various options to customers so they can explore pricing, quantities, and other details.   I suggest we enhance the quote creation tool to allow the development of quotes for presenting numerous options.   In this case, the quote total and subtotal could either be eliminated (since all options are unlikely to be chosen) or the quote's creator or acceptor could select the options they want and that would appear in the total/subtotal field. ...read more

Hi team,  The "weighted forecast category totals" report in the Sales Analytics tool is certainly a useful feature to have. It will be great to be able to add further customisations to the filters -- such as calculating forecasts of deal amount pegged to associated team members rather than deal owners themselves.  Hope you'll be able to look into this moving forward. ...read more

It would be great if you could customize the "about this contact" section based on Team or Roll.  Having the ability to create teams is great! But correspondingly not every team needs to see the same information    Myself for example, as a super admin, needs to see a lot more data than an inside sales team member or sales manager.  ...read more